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Automotive Warranty Administrator

Lithia & Driveway
Pocatello CDJR, Pocatello, ID, US
Full-time

Dealership :

L0099 Lithia Chrysler Dodge Jeep Ram of Pocatello

Lithia Chrysler Jeep Dodge Ram of Pocatello

HIRING Warranty Administrator

  • Schedule M-F
  • Industry leading benefits for you and your family
  • Training and career advancement opportunities

We are dedicated to delivering honest value, earning customers for life, taking personal ownership, improving constantly and having fun! If you share these goals, we want to talk to you! Come be a part of the Automotive Industry future with the Lithia Motors family, a Fortune 500 company with over 330 dealerships nationwide! Being one of the largest dealership groups in America, there are many opportunities for you to pursue your short and long-term career goals.

Responsibilities :

Prepare warranty repair orders with accuracy, legibility and compliance to the manufacturers warranty policies and

procedures as outlined in appropriate manufacturers Warranty Policy and Procedure Manuals.

Determine and enter the applicable labor operation codes, failure codes, and / or other required administrative data on the

repair orders.

Book the appropriate technicians for the hours earned on the operations performed. Up-flag and back-flag as appropriate,

informing the technician and department management of adjustments as they occur.

Check each repair order against the vehicles’ service history to avoid processing duplicate claims or submitting claims for

shop comebacks.

  • Review and process all returned / rejected / adjusted warranty claims, track each claim until its final resolution.
  • Contact the appropriate warranty claims representative regarding any claims requiring additional authorization or for

claims requiring special assistance.

Monitor the use of special warranty programs for diagnosis time, straight time repairs, etc. for abuse by the service sales

and / or technical staff.

Qualifications :

  • Communication skills communicate effectively with others
  • Typing ability to type efficiently to enter accurate information into tracking system
  • Mathematics ability to solve basic math calculations.
  • Basic computer skills
  • Veterans encouraged to apply

We offer best in class industry benefits :

  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs

High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles.

We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status).

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

30+ days ago
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