Account Director

About Us

Dotted Line is an award-winning, strategically inspired creative agency that focuses on three core areas : brand, creative, and content.

Our growing roster of national and regional clients have one thing in common : each is a highly ambitious company looking to drive sustainable growth.

To support their ambitious goals, we hire top performers across creative, advertising, and communications.

Recognized as a top place to work in Virginia, Dotted Line is a values-led organization, driving our commitment to our clients, the work, and one another.

Our team members love working here because of our clear vision, strong culture, collaborative process, investment in personal and professional development, and transparent communications.

Visit us at to learn more about our team and approach.

About You

• You are a skilled agency account leader with at least 10 years of experience in a related agency or marketing environment.
• You have experience managing national and regional campaigns that include multiple touchpoints in an agency leadership position.
• You can strategize and lead the client in developing strategic objectives and plans, as well as tactical plans.
• You know how to guide strategy on account and program levels.
• You have a proven track record in advertising / marketing and building / retaining client business.
• You are an expert in the art of building long-lasting client relationships.
• You have experience in leveraging advertising strategies and techniques to develop multi-channel programs to deliver against client objectives.
• You’re a lifelong learner who enjoys keeping pace with rapid industry changes.
• You can meet high standards for quality and accuracy, as well as assist a team in achieving the same.
• You are a leader with strong initiative who can be successful in a fast-paced environment to help lead and build the engagements we need to succeed.

About the Job

• You’ll serve as the agency account leader who establishes senior-level client relationships with several growing clients.
• You’ll work directly with our partners on strategy development and execution as well as ensuring the proper nurturing and expansion of account relationships.
• You’ll develop and lead client presentations working closely with our strategy and creative teams to meet client goals, objectives, and ROI.
• You’ll interface with the internal Dotted Line team on planning and timelines.
• You’ll develop marketing strategies and lead marketing planning on behalf of clients.
• You’ll lead the day-to-day execution of campaigns and tactics, budgets, and schedules.
• You’ll be transparent and authentic when communicating and collaborating with team members, partners, and clients.
• You’ll create and maintain strong relationships with partners to ensure we deliver what we promised to our clients.
• You’ll manage a team of talented account and project managers; coaching, mentoring, and encouraging them to be strategic partners to our clients.

Account Director Desired Experience

• Experience supporting a rapidly growing team
• Solid reasoning and problem-solving skills
• Ability to exhibit a client service approach with results-driven performance
• Ability to work with varying levels within an organization
• Excellent presentation, verbal, and written communication skills
• Analytic and proactive thinker with a self-starter personality
• Excellent time management skills and the ability to multi-task and prioritize work
• At least 10 years of equivalent experience
• Bachelor’s degree or equivalent

Dotted Line Benefits

• Hybrid work environment option
• Monthly culture-building activities
• Healthcare benefits
• Simple IRA Retirement Plan
• Unlimited paid time off with 4 weeks minimum
• 4 paid company holidays including the week between Christmas and New Year's
• 2 company organized paid volunteer days

Company Values We Live Every Day

• Treat team members, clients, and partners like you want to be treated
• Always be improving, learning, and growing
• Collaborate and be a team player
• Go the extra mile
• Do work we are proud of
• Focus on client results

Why Should You Apply?

• Opportunity to collaborate with a great team of experienced marketing leaders
• Opportunity to shape a department that solves challenges you’ve previously encountered and is built for success
• Freedom to push client tactics in the pursuit of exponential growth
• Operate in an environment that’s rich in professional and personal development opportunities
• Chance to make a positive difference across a team of diverse and passionate folks

If you have experience in any of the following or similar positions, we'd like to talk to you!

• Agency Account Management
• Project Management
• Client Services
• Client Relations Manager
• Account Supervisor
• Management Supervisor
• Client Success Manager

Contact Lauren Sweeney at [email protected] with your resume and questions.