Agency Operations Manager

About Artisan Row

Artisan Row is the go-to food design and strategy organization for start-up to mid-sized natural and organic consumer food businesses.

We help founders and brands take their food development to the next level by assisting in creation, scaling and strategy.

Job Description

Artisan Row is in search of a part-time Agency Operations Manager who will play an impactful role in ensuring the smooth and efficient operation of our business.

Proactivity and organization are crucial in this role, and an ideal candidate has contagious energy and enthusiasm.

Key Responsibilities & Accountabilities

Administrative Support

Provide direct administrative support as needed, including scheduling appointments, meetings, and events; booking travel;

maintaining file systems; and updating various contacts databases.

• Provide executive assistant support to the Founder as needed, including managing schedules, correspondence and follow-up.
• Contribute to the planning and organization of team events and outings, coordinating logistics, reservations, and any necessary arrangements.
• Serve as point of contact for and partner with bookkeeping to provide financial administration and support, including sending and tracking invoices, expense management and other administrative tasks.

Operational Management

• Provide and manage a global view of projects, workloads and resource allocation.
• Partner with team members to track status of major projects & deliverables.
• Assist with the outreach and coordination of freelance staff, helping manage scope of work & terms of service.
• Elevate operational opportunities and challenges, proactively looking for ways to improve and create a positive work environment.

Marketing Support

• Assist with out-bound marketing efforts, CRM and Social Media efforts to elevate capabilities and visibility.
• Support internal teams on the creation of strategic business partnership proposals across all lines of business.
• Support the contract process from initial creation through signing, making sure the correct language and review processes are adhered to.
• Track all new business leads and opportunities through Monday platform and report internally on lead and opportunity status on a weekly basis.

Requirements

• Previous experience in project management, operations, administration, or related field.
• Agency or consulting industry experience is preferred. Food industry experience a plus.
• Strong organizational skills with the ability to multitask and prioritize effectively.
• Excellent communication and interpersonal skills to interact with internal teams and external contacts.
• Detail-oriented mindset with a focus on accuracy and timely execution of tasks.
• Proficiency in using office software and equipment, such as Microsoft Suite, Monday, Gusto, Quickbooks, Dropbox, Canva.
• Minneapolis or Omaha area based is a plus.

Additional Details & Benefits

• Part-time role - estimated 15-20 hours a week
• Remote role, with the possibility of 2-3 all-company connections a year. Potential for a hybrid / occasional in-person working environment if Minneapolis or Omaha based.
• Hourly compensation, competitive with experience.
• 401k and unlimited PTO.
• A lively company culture with regular team-building and personal growth initiatives.
2 days ago