Job Description
Job Description
Job Summary
We are looking for an Internet Sales Associate to join our growing team! The right candidate will have excellent interpersonal skills and the ability to meet and exceed goals.
Day-to-day tasks include managing inbound leads and providing assistance on our product offerings to customers.
About Us : Since 1923 the Coulter Automotive Group has been a family owned and operated business in the Valley. We are one of the most stable auto dealers in Arizona and are in the highest percentile in customer satisfaction scores.
We believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company.
We believe not only in providing ongoing training, but also rewarding outstanding effort and results. We are always looking for talented and enthusiastic individuals to join our team!
Benefits
401k
Medical and dental insurance
Paid vacation
Opportunity to progress to higher levels of responsibility throughout the organization - promoting from within is part of our family philosophy
Responsibilities
Handle all incoming internet inquiries and internet phone leads
Respond to emails in a professional, well-spoken manner
Assist customers in appropriate vehicle selection, providing industry knowledge and the highest level of customer happiness
Conceptualize and understand the psychology of internet customers and work with them accordingly to set appointment for a proper vehicle demonstration
Direct customers to product information resources, including those available on the internet
Deliver inquiries / messages intended for other sales personnel and departments promptly
Other duties as assigned
Qualifications
Excellent verbal and written communication skills
Proficient with Microsoft Word, Excel, and Outlook
Time management, prioritization skills, and ability to multitask required
Ambitious, goal oriented mentality and eager to improve
Ability to hit sales quotas and closing percentages
Valid driver’s license
We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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