Assistant Director of Catering

Job Type Full-time Description WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry;

including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time salaried position plus benefits.

Located in Albuquerque, NM. Working out of Heritage Hotels & Resorts Corporate Office. Description : This position reports directly to the Corporate Director of Catering and is responsible for a specific catering sales market as well as providing direction to the Corporate Catering Sales Team.

Assistant Director of Catering-Sales will ensure that sales activities and bookings yield maximum revenue and do not displace any group sales or return catering bookings.

The role of the Assistant Director of Catering-Catering Sales is to work closely with the Corporate Director of Catering to ensure consistent standards, while maximizing profitability and protecting the integrity of the guest experience.

Responsibilities

• Maintains existing market as specified to the Assistant Director of Catering-Sales role
• Assists in direction of sales activity for catering sales managers development of strategies
• Assists and participates in sales activity (i.e. sales calls, sales blitz)
• Provides advice and acts on recommendations for negotiations of contracts or proposals
• Attends / conducts all designated sales & catering meetings
• Assumes a secondary leadership role in weekly sales and DBR meetings and primary roll in the absence of the Corporate Director of Catering
• Conducts bi-weekly Prospect & Tentative meeting
• Trains, supervises, and motivates all catering team members to generate sales for the catering department
• Coaches and councils members of the team as needed with set plan created with
• Corporate Director of Catering
• Solicits new accounts and maintains return clients
• Negotiates, prepares and drafts contracts
• Interacts with clients to determine needs
• Assists with interviews, hires, trains and evaluates Catering Sales team members and
• Catering Conventions Services Team members (when needed)
• Conducts persuasive verbal and nonverbal sales presentations to prospective clients
• Schedules and assigns in detail, specific duties to all Catering Sales Team Members and when needed CS Team members for the efficient operation of the catering department
• Assisting the Corporate Director of Catering in ensuring catering sales meet budgeted levels
• Ensures smooth flow of information (communication from sales to banquet services and the food & beverage department
• Prospects and establishes an expanding base of accounts
• Prepares weekly, monthly and quarterly banquet and catering revenue reports to monitor business flow accurately
• Assists with preparing catering sales action plans in order to focus on need dates
• Has a working knowledge of food & beverage product offerings
• Provides professional open communication with all team members and clients
• Performs any other related duties as requested by Corporate Director of Catering or VP of Sales & Marketing

LD2022 #MSL

Requirements

• 4 Years of hospitality with specific knowledge in catering and / or conference services
• Excellent computer skills including, but not limited to use of Microsoft Word, Excel and
• SalesForce / Amadeus Salesforce
• Knowledge of sales skills, revenue management and training
• Ability to create and execute personal and team action plans
• Excellent and professional verbal and written communication skills
• Knowledge of food and beverage trends
• Knowledge and understanding of hotel and banquet operations
• Ability to work various hours based on group and conference needs
• Desire to serve guests and provide an outstanding product with exceptional service
• Possesses superior customer service and employee-relation skills
• Possesses excellent teamwork and communication skills, as both are necessary to maintain a well-orchestrated operation that resonates with guests

Inspiring Our Communities, & Celebrating Local Artisans. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer.