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FT Pool Beach Server SLS South Beach

AccorHotel
Miami Beach, Florida, USA
Full-time

JobPurpose :

Under the generalguidance of the Beach Manager assist in ensuring friendly efficientand effective service of food and beverages to all guests in atimely fashion in accordance with standards and individual guestrequirements at all times respecting the SLS CoreValues.

Duties &Functions :

  • Must loveand support their TEAM!
  • Must love and take careof guests!
  • Must say yes and thank youoften!
  • Ensures a seamless guestexperience
  • Prepares table forservice
  • Acts as the food and cocktail tourguide making personal recommendations along theway
  • Possesses thorough knowledge of food andbeverage menu in order to answer all questions fromguests
  • Serves food wine andbeverages
  • Oversees all aspects of tableservice
  • Provides direct service to guests bytaking orders for alcoholic and nonalcoholicbeverages
  • Delivers all requests from guests ina timely fashion
  • Maintains clears and resetstable set ups
  • Inputs all orders into the POSsystem accurately
  • Ensures work area is incompliance with the Florida health codes at alltimes
  • Must be able to handle cash quickly andaccurately
  • Must be able toupsell
  • Performs proper cash comp and checkcontrol procedures
  • Performs opening running andclosing side work
  • Keeps all stations stocked bypolishing and distributing china glassware andsilverware
  • Any other reasonable duties asassigned by the supervisor or manager.
  • Werecognize we are in the hospitality industry and that may requireus to provide lateral service. We will on occasion call for eachindividual in the team to on a routine basis perform variousrelated tasks as needed in the spirit of providing exceptionalguestservice

ADDITIONALRESPONSIBILITIES

  • Communicateeffectively both verbally and in writing to provide clear directionto the venue teams.
  • Communicate with employeesusing a positive and clear speaking voice listen to and understandrequests respond with appropriate actions and provide accurateinformation.
  • Remain calm and alert especiallyduring emergency situations and / or heavy restaurant activityserving as a role model for team and other employees.

Interact withother department personnel and venue staff asneeded.

Make decisions and take actions basedon previous experience and good judgment sometimes revisingprocedures to accommodate unusualsituations.

Tobe aware of and ensure constant compliance with all necessaryoperational policiesincluding :

  • Health andSafety
  • FoodHygiene
  • Maintenance
  • EmergencyProcedures
  • LiquorLicensing

SUPPORTIVEFUNCTIONS

In addition toperformance of the essential functions this position may berequired to perform a combination of the following supportivefunctions with the percentage of time performing each function tobe solely determined by the supervisor based upon the particularrequirements of the company.

  • Attendmandatory meetings including divisional meetings staff meetingsetc.
  • Participate in community events and ensurecorporate social responsibility goals of SLS aremet.
  • Utilize traditional software programs suchas Microsoft Office (Word Excel Outlook and PowerPoint) Micros ADPOpen Table and any departmental specific systemsused.
  • Keep work area clean andorganized.
  • Ensure confidential documents arekept in a secured area.
  • When disposingconfidential documents that contain any personally identifiableinformation they must be shredded orpulverized.
  • Complete other duties as assignedby the Department Head.
  • Demonstrate positiveleadership characteristics which inspire Team Members to meet andexceed standards.
  • Ensure compliance with SLSspolicies andprocedures.

OTHERDUTIES

Assimilate into SLSsculture through understanding supporting and participating in allSLS elements. Demonstrate working knowledge of the servicestandards.

Regular attendance in conformance with the standardswhich may be established by SLS from time to time is essential tothe successful performance of this position.

Due to the cyclicalnature of the hospitality industry employees may be required towork varying schedules to reflect the business needs of theproperty.

SAFETYREQUIREMENTS

Personal ProtectiveEquipment (PPE) may be required when performing work duties thatmay have the potential of risk to your health or safety.

Therestaurant will provide the required PPE. Team members will betrained in the proper use and care of any assigned PPE.

It is yourresponsibility to report defective damaged or lost PPE or equipmentthat does not fit properly to your Manager.

Requires ability tolift large and heavy packages and boxes and to the ability to loadand unload small and large boxes as needed.

Must have ability tosafely lift minimum of 50 lbs. without assistance and to push andpull up to 150 lbs. with appropriateequipment.

GROOMING / UNIFORMS

Allemployees must maintain a neat clean and wellgroomed appearance.Specific uniform guidelines and / or required articles of clothingwill be explained to you as a part of the orientationprocess.

OTHER

Additionallanguage abilitypreferred.

Qualifications :

SPECIFIC JOBKNOWLEDGE SKILL AND ABILITY

Theindividual must possess the following knowledge skills andabilities and be able to explain and demonstrate that he or she canperform the essential functions of the job with or withoutreasonable accommodation.

  • High SchoolDiploma or equivalent required
  • At least two (2)years experience as a Server in a contemporary dining restaurantpreferred
  • Must have an exceptional personalityand hospitality driven attitude
  • Possess agracious friendly and fun demeanor
  • Ability tomultitask work in a fastpaced environment and have a high levelattention to detail
  • Maintain positive andproductive working relationships with other employees anddepartments
  • Ability to work independently andto partner with others to promote an environment ofteamwork
  • Must be able to stand or walk aminimum eighthour shift.
  • Must be able observantand quick to respond to various situations while also multitaskingand handling stressful situations.
  • Must be ableto twist tow (push or pull) reach bend climb and carry objects asnecessary.
  • Must have excellent communicationskills and be able to read write speak and understandEnglish.
  • Must be able to work inside andoutside at all times of the year as needed based upon businessvolumes.

RemoteWork : EmploymentType :

EmploymentType : Fulltime

Fulltime

13 days ago
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