Field Service Engineer

Field Service Engineer

Job Locations US-MA-Boston

Job ID

2024-3629

Category

Customer Support / Sales

Overview

Werfen

Werfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain. We are a worldwide leader in specialized diagnostics in the areas of Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant.

Through our Original Equipment Manufacturing (OEM) business line, we research, develop, and manufacture customized assays and biomaterials.

We operate directly in 30 countries, and in more than 100 territories through distributors. Our Headquarters and Technology Centers are located in the US and Europe, and our workforce is more than 7,000 strong.

We are seeking to hire an individual with a background in medical diagnostics and ideally blood banking to serve as our BOSTON Field Service Technician.

As Field Service Engineer, you will be providing corrective maintenance, installation and calibration of equipment at the customer sites.

You will also be providing a high level of responsiveness to customer issues. If you've got the necessary skills and experience to excel in this position, we want to hear from you. Apply today!

This position is not eligible for sponsorship for work authorization . Therefore, if you will require sponsorship from us for work authorization now or in the future, we cannot consider your application at this time .

Field Service Engineer (Engineering)

Responsibilities

Key Accountabilities :

Managing the parts inventory

• Maintaining adequate trunk stock and accurate documentation
• Adhering to all company policies and maintaining a neat and clean work environment
• Ensuring all deadlines are met for installment of new equipment and repaired equipment
• Completing regular training to stay abreast of current information and sharing best practices with team members and training them as needed
• Maintaining a professional image and communicating effectively with all internal and external customers and staff

Field Service Engineer (Engineering)

Qualifications

Minimum Knowledge & Experience required for the position :

Associate's Degree in Electrical Engineering or equivalent experience from military or biomedical training plus 2 years of field experience as a Field Service Engineer

• 3+ years of experience in the in-vitro diagnostics industry preferred
• Experience in repairing and using instruments used for Diagnostic Blood Banking, Blood Typing and Antibody screening, preferred
• Must be willing to travel up to 25% with average overnight travel 1-2 nights / week
• Must have a valid driver's license
• Bachelor's Degree in Medical Technology a plus - MT (ASCP)

Field Service Engineer (Engineering)

Werfen appreciates and values diversity. We are an Equal Opportunity / Affirmative Action Employer M / F / D / V

We operate directly in over 30 countries, and in more than 100 territories through distributors. Annual revenue is approximately $2 billion and more than 5,000 employees around the world comprise our Werfen team.

www.werfen.com

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