Referral Specialist

Job Type Full-time Description

About our organization

Since 1981, Options for Learning has been at the forefront of helping families break the cycle of poverty and improve their lives by providing tools to create a positive foundation for school, social, and life success.

Our dedicated and passionate employees have helped our organization become one of Southern California's most innovative and progressive child development organizations, serving nearly 9,000 children throughout the San Gabriel Valley.

About this position

This position is responsible for developing and maintaining referral files of child care centers, preschools and family child care homes in a large geographic area.

The successful candidate must be able to communicate effectively, work both independently and collaboratively within a small, close-knit team, and thrive in a fast-paced environment.

We are looking for someone with an upbeat, positive attitude who is eager to support the organization’s mission and achieve its strategic goals.

What you’ll be doing

• Operating referral program for parents, including public referrals, enhanced referrals and CalWORKS referrals;
• Providing technical assistance to current and prospective center and family child care operators, including licensing, educational programs, health standards, etc.;
• Serving as a liaison with other agencies, including licensing authorities, Child Protective Services, Department of Health, Department of Social Services, other resource and referral agencies, etc.;
• Contributing to mini-conferences, workshops, newsletters, and other services;
• Facilitating provider groups;
• Maintaining and operating the resource lending library;
• Representing the organization at licensing orientation meetings, resource and referral network meetings, and other meetings as directed;
• Performing other duties and special projects as assigned.

What you bring to the table

• Bachelor's degree in child development, or a related field (preferred);
• Ability to work well with people, a sensitivity to the needs of children and families;
• Ability to correctly and effectively communicate in written and oral English;
• Computer skills, including word processing and spreadsheets;
• Command of Spanish, Cantonese, Mandarin or Vietnamese (preferred);
• California driver's license, daily use of an automobile, and automobile liability insurance.

What we can offer you

• Medical / dental / vision for part- and full-time employees (organization pays up to 90% of employee's premiums; prorated for part-time);
• Organization-paid and matching retirement plan;
• Professional growth opportunities, including free child development courses and college reimbursement;
• Generous and flexible PTO;
• Dedicated, mission-driven colleagues, and much more!

Job specifications

• Reports to the resource and referral department supervisor;
• Full-time, twelve-month work year;
• Eight-hour workday; Four-day work week;
• Opportunity for hybrid-work schedule may be available and to be determined by management;
• Limited evening or weekend hours may be required;
• Employment, responsibilities, compensation and other factors may be affected by changes in governmental regulations, the organization’s contracts, or at organization discretion.

Salary

• $22.41 - $25.95 per hour
30+ days ago