Associate Director of Sales

Sunrise Senior Living - Associate Director of Sales

Location : Sunrise of Johns Creek, Georgia

Do not pass up this chance, apply quickly if your experience and skills match what is in the following description.

Job ID : 2024-216288

JOB OVERVIEW

The Associate Director of Sales (ADOS) is responsible for supporting and assisting the Sales and Marketing team in achieving the Community’s occupancy and revenue goals.

Responsibilities include assisting the Sales and Marketing team in managing the community’s sales and marketing database (CRM), maintaining appropriate sales collateral, supporting the scheduling and execution of on-site sales and marketing events, and coordinating resident move-in administrative activities.

RESPONSIBILITIES

• Assists the Sales and Marketing team in maintaining proficiency in the CRM lead tracking system.
• Supports the Sales and Marketing team by maintaining all current prospect records.
• Builds a trusting relationship with prospects by understanding the Sunrise product.
• Ensures model suite(s) / apartment(s) are well maintained and presentable.
• Tracks and accomplishes sales goals in a timely manner.
• Demonstrates effective telephone skills producing qualified leads and appointments.
• Prepares the resident’s Administrative File according to regulatory requirements.
• Manages the move-in process as outlined in the Resident Move-In Checklist.
• Coordinates and facilitates the Resident Assessment with the Resident Care Director.
• Ensures all required forms are completed by the resident and / or family.
• Schedules the Resident Agreement Signing on Move-In day.
• Orientates the resident and family to the community.
• Communicates suite / apartment readiness needs with the Maintenance Coordinator.
• Maintains an ongoing dialogue with the resident and / or family for a smooth transition.
• Initiates communication with the resident’s physician to ensure completion of necessary forms.
• Assists the resident and family in making emotional connections to the new community.
• Maintains confidentiality of resident information.
• Facilitates the Sunrise Founders Club for new communities.
• Ensures community compliance with OSHA requirements.
• Practices safety procedures at all times.
• Participates as a team member and commits to team goals.
• Attends regular meetings as directed.
• Maintains compliance in required training.
• Supports sales team in executing successful sales and marketing events.
• All other duties as assigned.

QUALIFICATIONS

• One (1) year of experience in a sales support role or two (2) years as a Sunrise Team Member.
• Previous customer service or sales experience.
• Ability to handle multiple priorities.
• Excellent communication skills.
• Ability to facilitate small group presentations.
• Competent in organizational and time management skills.
• Good judgment, problem-solving, and decision-making skills.
• Proficient in Microsoft Office and Sunrise applications.

ABOUT SUNRISE

Sunrise Senior Living has championed quality of life in senior care for over 30 years. We believe team members are our greatest resource and are looking for people who share our commitment to providing quality care for seniors and their families.

PRE-EMPLOYMENT REQUIREMENTS

Employment with Sunrise is conditioned on completing a drug test, participating in testing requirements, and complying with vaccination mandates as applicable.

COMPENSATION DISCLAIMER

Selected candidates will be offered competitive compensation based on geographic location, skills, experience, and qualifications.

Sunrise Senior Living is an Equal Opportunity Employer.

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