Product Manager III, Treasury Management

Overview :

Responsible for the strategic growth and management of multiple product lines or services for major market segment(s). Plays an integral role in the development of market strategies (i.

e. advertising, pricing, expense planning, profit plans, packaging, future products etc.) and goals and assures their successful implementation;

monitors the achievement of such goals.

Primary Responsibilities :

• Sets strategic direction for assigned product lines, and presents business plans to senior management and employees.
• Responsible for sales and sales channel strategy.
• Directly responsible for product pricing cost structure, as well as product risk.Responsible for all product financials including revenue planning and product profitability.
• Review new developments in company markets, evaluating and recommending new services or new products, or the modification of existing services or products.

Evaluate new product / services success; implement and manage changes in service or marketing strategy.

Manage all aspects of new product implementation and existing product modification to include but not limited to the design and development of services, portfolio acquisition and process improvements;

act in a liaison capacity with affected departments.

• Review new developments in company markets, evaluating and recommending new services or new products, or the modification of existing services or products.
• Establish marketing objectives; work with other Bank departments to develop effective programs to sell services / products.
• Evaluate new product / services success; recommend changes in service or marketing strategy.Recommend product pricing, understanding the cost structure.
• Ensure product / services are marketable, profitable and comply with legal and regulatory requirements.
• Maintain an awareness of new trends and developments in marketing and company products and services.
• Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.

Identify risk-related issues needing escalation to management.

• Promote an environment that supports diversity and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Complete other related duties as assigned.

Education and Experience Required :

Bachelor’s degree

7 years’ proven marketing, product management, financial, operations and / or project management experience,

OR in lieu of a degree,

A combined minimum of 11 years’ higher education and / or work experience, including a minimum of 7 years

Proven marketing, product management, financial, operations and / or project management experience.

Experience Preferred :

1. Banking and Finance Expertise : A deep understanding of treasury management services, including cash management, liquidity solutions, payments, and risk management, as well as familiarity with regulatory requirements and compliance standards in the banking industry.

2. Digital Onboarding Experience : Experience in designing and managing digital onboarding processes for commercial and business banking clients, including account and treasury management product setup, KYC (Know Your Customer) procedures, and integration with existing systems and platforms.

3. Security and Compliance Knowledge : Familiarity with security protocols, data privacy regulations (such as GDPR and CCPA), and anti-money laundering (AML) requirements, ensuring that the digital onboarding process adheres to industry standards and protects sensitive customer information.

4. Client-Centric Approach : Ability to understand the needs and pain points of corporate clients in treasury management, and to design a seamless and intuitive onboarding experience that meets their expectations and enhances customer satisfaction.

5. Integration with Banking Systems : Proficiency in integrating digital onboarding solutions with core banking systems, CRM (Customer Relationship Management) platforms, and other relevant systems to ensure data accuracy, consistency, and efficiency in client management.

6. User Interface (UI) and User Experience (UX) Design : Knowledge of UI / UX design principles and best practices to create user-friendly interfaces and workflows that streamline the onboarding process and minimize friction for clients.

7. Analytics and Optimization : Ability to track key performance indicators (KPIs) related to the digital onboarding process, such as conversion rates, time to onboard, and customer satisfaction scores, and to use data analytics to identify areas for improvement and optimize the onboarding journey.

8. Cross-Functional Collaboration : Collaboration with internal stakeholders including IT, legal / compliance, sales, and client services teams to ensure alignment and coordination in the development and implementation of the digital onboarding solution.

9. Project Management : Strong project management skills to oversee the end-to-end delivery of the digital onboarding solution, including scoping, resource allocation, timeline management, and risk mitigation.

10.Continuous Improvement : Commitment to ongoing refinement and enhancement of the digital onboarding process based on client feedback, market trends, and technological advancements to maintain competitiveness and drive business growth.

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $100,611.

94 - $167,686.57 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Buffalo, New York, United States of America