Resource and Referral Specialist (EASY Program & PROSPER)

Resource and Referral Specialist (EASY Program & PROSPER)-34886University Staff

Description

University of Colorado Anschutz Medical Campus

School of Medicine Department of Psychiatry

Job Title : Resource and Referral Specialist (EASY Program & PROSPER)

Position : #00827460 Requisition : #34886

Job Summary :

The University of Colorado Anschutz Medical Campus is seeking applications for a Resource and Referral Specialist. This full-time, University Staff (non-classified) position will support the Adult Psychiatry Department, supported by the department of Psychiatry via CU School of Medicine, and University Physician’s Inc.

Specifically, this role will be working with EASY (Effective Access and Support from psychiatrY), which expands the capacity of front-line healthcare providers to implement universal screening, assessment and treatment for adult mental health and substance use conditions within routine primary care settings.

The Resource and Referral Specialist will be the first point of contact for health care providers calling the consultation line.

They will provide a brief assessment and, based on need, provide access to a consultation with an adult psychiatric provider and / or provide resources for community-based treatment and recovery support services.

This person will also support a mental health access program called PROSPER (Perinatal Resource Supporting Obstetric Screening, Psychiatry Education, Equity, and Referral) within Women’s Behavioral Health & Wellness, on a part-time basis.

This role will be responsible for clinical care coordination, referral and resource navigation, and additional supports for primary care providers seeking either local resources for their patient's behavioral health needs or for seeking consultation with the department's adult psychiatrist.

Key Responsibilities :

• The Resource and Referral Specialist (RRS) will initiate the consultation episode by collecting specific information about the patient, and the service being requested, and arranging for a telephone or electronic consultation with the designated professional.
• For face-to-face or telehealth consultations, guide the process including ensuring all requested pre-consult materials are complete such as past psychological testing, current self-report measures, other pertinent historical information, etc.

and score any self-report instruments.

• Help arrange the appointment for 1x only consultation.
• Enter data obtained from each distinct point of contact with primary care providers into the secure database management system.
• Help coordinate and schedule registration meetings with external stakeholders (e.g. practices, school-based health centers, etc.

and conduct outreach to advocate the program in the community.

• Serve and assist external stakeholders (e.g. practices) as a resource and point of contact for questions related to our consultation / education service.
• Assist in coordinating and organizing meetings, events, and other activities, and take meeting minutes.
• Assist with the development of daily operation procedures, workflows, and other assets to ensure operational efficiency and effectiveness.
• Perform other duties that may be assigned by the program manager and the leadership team.

Work Location :

Hybrid this role is eligible for a hybrid schedule of 1-2 days per week on campus and as needed for in-person meetings.

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