A company is looking for a Festival Manager, Customer Support Operations.Key Responsibilities : Managing the Customer Support department to ensure timely resolution of patron inquiriesLeading a team of seasonal employees to provide effective support and directionMonitoring Zendesk tickets, processing refunds, and updating customer accountsRequired Qualifications : Legal authorization to work in the United States3 years of operational planning and implementation experienceLeadership skills with prior experience in managing peopleExperience working with Zendesk or similar customer support softwareAbility to maintain confidential information
Festival Manager Customer Support Operations
A company is looking for a Festival Manager, Customer Support Operations. ...
Specialist Customer Support Ii Gaming Operations Las Vegas, Nevada - Fintech Innovation Center (amigo)
Customarily and regularly provides technical support to all customers via trouble tickets, telephone, and email. Provides exceptional and timely customer support with a high degree of product knowledge. Serves as level 1 point of escalation for urgent customer issues. Works with product teams on sup...
Customer Support Manager
A company is looking for a Customer Support Manager who is highly motivated and focused on business growth opportunities. ...
Customer Operations Manager
As a Customer Operations Manager, leading customer operations and strategy implementation, you will:. Lead the Customer Operations team and collaborate with key stakeholders to ensure customer-focused culture and to create a rewarding customer experience. Coach and support co-workers to achieve oper...
Customer Success Operations Manager
A company is looking for a Customer Success Operations Manager to drive customer success initiatives and optimize operations. ...
Senior Manager, Customer Support, North America West
Reporting regularly to internal stakeholders on customer support operations and working with customer success managers and sales account executives on customer related initiatives. You will also be a key member of the Customer Support leadership team tasked with evolving our support model, optimizin...
Customer Support - Rider Operations
HireArt is helping an on-demand, autonomous ride-hailing company hire Customer Support - Rider Operations to ensure the success of all customer interactions with its robo-taxi service. In preparation for a commercial launch, the company is growing its team to support the challenging delivery of trad...
Market Operations Support Manager
Varsity Tutors is seeking a Market Operations Support Manager to lead support operations for students, school districts, tutors. Oversee the core tutor and platform support functions of the company to reduce the support needed by improving systems, self-service features, and automated support . The ...
Assistant Manager: Customer Experience / Operations
In partnership with the Store Manager, model and lead a customer-first selling culture through effective routines, visual brand standards, and engagement behaviors. Essential Duties and Responsibilities of Customer Experience / Operations. Drive customer engagement behaviors to support all loyalty i...
Business Operations Specialist
A company is looking for a Business Operations Specialist. Key Responsibilities:Evaluate operational processes to increase efficiencyAnalyze user data and market trends to support product enhancementsManage implementation with business partners and ensure all requirements are metRequired Qualificati...