JOB SUMMARY
RESPONSIBILITIES :
- Supports community health by establishing and maintaining trusting relationships with patients, families, and providers to promote health, recovery, resiliency, and wellness.
- Performs activities off-site, in the community, and makes patient home visits as required.
- Performs duties and responsibilities in accordance with policies and procedures and consistent with the goals and objective of the department and The Queen's Medical Center (QMC).
II.TYPICAL PHYSICAL DEMANDS :
- Essential : stooping / bending, finger dexterity, seeing, hearing, speaking; lifting usual weight of 10 pounds up to 25 pounds.
- Frequent : standing, walking, reaching at and below shoulder level.
- Occasional : sitting, kneeling, climbing stairs, walking on uneven ground, squatting, pushing / pulling usual weight of 10 pounds up to 25 pounds;
carrying usual weight of 5 pounds; reaching above shoulder level.
Operates computer, calculator, copier, facsimile, and telephone.
III.TYPICAL WORKING CONDITIONS :
- Not substantially subjected to adverse environmental conditions.
- Must be willing to work both at the QMC and in the community. Work involves extensive off-site activities, including home and community-based visits to patients.
- Must have reliable transportation in order to make visits to sites where patients reside.
- May be exposed to negative responses from patient or family.
IV.MINIMUM QUALIFICATIONS :
A. EDUCATION / CERTIFICATION AND LICENSURE :
- High School diploma or equivalent.
- Valid U.S. driver's license required in accordance with Hawaii state law rules and regulations.
- Driver's abstract or evidence of good driving record.
- Meet and comply with qualifications set forth in QMC Fleet Safety Policy.
- Medical Assistant, Community Health Worker or Patient Navigation certification preferred.
- Current certification in BLS / HCP required.
B. EXPERIENCE :
- Two (2) years of relevant healthcare / social services experience; or one (1) year of healthcare / social services experience with a Community Health Worker certificate.
- Previous experience working with individuals with behavioral health and / or substance use issues preferred.
- Prior experience working with the underserved preferred.
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