Network Operations Center Technician

VirtualVocations
Jackson Heights, New York, United States
Full-time

A company is looking for an Associate Network Ops Center Technician to support healthcare systems and ensure high availability.

Key ResponsibilitiesProvide tier-1 technical support for Electronic Health Records (EHRs) and monitor network-server environmentsManage tickets and escalate critical issues while maintaining communication with internal teams and customersDocument processes and contribute to knowledge base improvements and process enhancementsRequired QualificationsHigh School diploma or equivalent combination of education and experienceStrong multi-tasking skillsAbility to work under close supervision with defined guidelinesInformation Technology certification is preferredFamiliarity with server operating systems and basic understanding of network-server environments

6 days ago
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