SCOPE :
Targets residential markets to sell household goods relocation services to homeowners, renters, realtors, etc. This position represents the first point of contact for moving and storage services.
Moving consultant is provided an area of emphasis / territory and is mainly responsible for cultivating dry lead business opportunities using a variety of techniques.
At times the company may provide leads to follow up on and cultivate. Entry-level consultants receive a combination of base rate plus commission.
QUALIFICATIONS :
High-energy professional who is proactive, self-motivated, and a forward thinker. Must possess highly strategic sales initiative and mining skills.
This quota driven sales position is excellent for those who like to prospect new clients and engage in creative business development activities.
Must be motivated to succeed in a competitive environment and must possess a solid work ethic.
As an Outside Sales Representative, candidate must implement a top-down sales approach to work effectively with operations, customer services, and target market.
Must possess a demonstrated ability to convert prospects into clients.
DUTIES AND RESPONSIBILITIES :
- Prepares accurate and complete on-site moving estimates for individuals planning to move locally, or nationally. Follows pricing guidelines as established by the company.
- Networks and markets company services within the target markets.
- Prospects, establishes, and maintains relationships with customers to create opportunities for future and sustainable business.
- Achieve quarterly performance standards.
- Completes sales paperwork in an accurate and timely manner - documents all estimates with any special packing and delivery instructions.
- Communicates all customer expectations to Move Coordinator and operations team.
- Performs follows-up on pending estimates and maintains information in designated system.
- Maintains direct contact with customers to answer questions and resolve issues prior to, during and after the move.
- Assists in the resolution of billing, claims, or collection issues.
- Responsibly maintains and fulfills a robust calendar of appointments. Regularly monitors e-mail and voice mail for customer and company communications.
- Attends all branch and corporate sales meetings, conferences, and training seminars as required.
- Submits required sales and expense reports in an accurate and timely manner.
- Develops new market ideas and assists in developing and implementing sales and / or marketing plans.
- Performs other duties, and tasks, as assigned.
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