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Hardware Technician (IT Support)

iboss
Orlando, FL, United States
Full-time

Company Overview

iboss is a cloud security company that enables the modern workforce to connect securely and directly to all applications from wherever they work.

Built on a containerized cloud architecture, iboss delivers security capabilities such as SWG, malware defense, RBI, CASB and data loss prevention to all connections via the cloud, instantaneously and at scale.

This eliminates the need for traditional network security appliances, such as VPNs, firewalls and web gateway proxies, which are ineffective at protecting a cloud-first and mobile world.

Leveraging a purpose-built cloud architecture backed by 230+ issued and pending patents and more than 100 points of presence globally, iboss processes over 150 billion transactions daily, blocking 4 billion threats per day.

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies. To learn more, visit

Responsibilities

  • Conduct and document assembly of iboss product to support global customer base
  • Performs repairs through testing and conducting diagnostics
  • Detail descriptions of problems, errors, and issues encountered
  • Support validation and compliance documentation, engineering changes, and product specifications
  • Perform tests and analyze results to determine if product meets defined expectations
  • Provide technical support in resolving device failures or performance issues
  • Maintain test equipment in a clean and orderly lab environment
  • Assists with basic maintenance and repair of common laboratory equipment
  • Performs other assigned duties as instructed by management such as data, reports, and working with fellow team members on accomplishing team objectives

Qualifications

  • 4-year degree preferred
  • 1 year of experience working as a lab technician or similar role
  • Ability to work in a fast-paced dynamic environment
  • Strong attention to detail and desire for accuracy in your work
  • Linux experience a plus

Benefits

  • Optimistic, supportive, and FUN work environment
  • Health, Vision, and Dental
  • 401k with company match
  • Paid Time Off (PTO)

The duties and responsibilities described above are essential functions of the job.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a veteran or as an individual with a disability.

  • This position is not eligible for sponsorship of work visas
  • 16 days ago
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