PURPOSE STATEMENT :
Responsible for providing personal care services to patients at the facility under the direction of clinical or nursing leadership.
Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints.
Recognize that patient safety is a top priority.
ESSENTIAL FUNCTIONS :
- Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer services.
- Ensure the well-being of patients and provide a positive, supportive and structured environment.
- Responsible for conducting safety checks and ensuring that supervision is conducted at 15 minute intervals, as noted in special precautions, or in accordance with individualized supervision guidelines as needed.
- Document timely, accurate and appropriate clinical information in patient's medical record.
- Assist in providing a safe, secure and comfortable environment for patients, significant others and staff.
- Interact routinely with patients, observe behaviors and communicate significant observations to nursing staff.
- May oversee or assist patients with activities of daily living, including toileting, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration and changing bed linens.
- May obtain patient's vital signs, height and weight as assigned and document in patient record.
- Facilitate patient educational-rehabilitative groups which cover a variety of topics including social skills, coping skills, anger management and independent living skills.
- Engage patients in activities and interactions designed to encourage achievement of treatment goals.
- Complete and maintain required documentation. Assist with follow-up and paperwork as required on incidents and events that may take place in the facility.
- May provide transportation for patient or coordinate transportation with appropriate staff member.
- Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints.
Recognize that patient safety is a top priority.
OTHER FUNCTIONS :
Perform other functions and tasks as assigned.
EDUCATION / EXPERIENCE / SKILL REQUIREMENTS :
- High school diploma or equivalent required.
- Six months or more experience working with the specific population of the facility preferred.
LICENSES / DESIGNATIONS / CERTIFICATIONS :
- CPR and de-escalation and restraint certification required (training available upon hire and offered by facility).
- First aid may be required based on state or facility requirements.
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