Larry H Miller Toyota C Tech Apprentice- Peoria

Larry H Miller Toyota C Tech Apprentice- Peoria

8633 W Bell Rd, Peoria, AZ 85382, USA Req #719 Thursday, August 29, 2024

About Asbury

Larry H Miller Automotive Group - Arizona is part of Asbury Automotive Group (NYSE : ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States.

We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners.

Our culture which is grounded in our North Star and Compass and powered by our DRIVEvalues, focuses on the vision of becoming the Most Guest Centric Automotive Retailer.

At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally.

Based on our efforts, we have been recognized asone of the best places to work by both Newsweek and US News & World report.

Apprentice Technician

The Apprentice Technician is expected to :

Protect the legal, financial and moral wellbeing of the Larry H. Miller Dealerships’.

Achieve and maintain all applicable training and certifications required to perform job duties and assist Service Technician in vehicle repairs.

Must use dealership software, such as CDK, X-Time, WI-Advisor, , Rapid Recon, and others required as per management.

Seek ways to improve business operation efficiencies and customer service.

Be a teacher to support the efforts of other employees to be successful.

Reports to : Shop Foreman / Service Manager

Essential Job Functions :

• Maximize Production, Customer Service and Profitability.
• Learn and maintain current product and technical knowledge through manuals, training and experience.
• Move vehicles to appropriate locations and conduct repairs directly by management.
• Effectively communicate with Technicians and Management to ensure proper diagnoses of vehicles and quality craftmanship.
• Perform all repairs utilizing appropriate tools, procedures and operations under the direction of assigned Technician.
• Disassemble and assess any supplement needs, labor, parts and communicate with Shop Foreman, Assistant Service Manager, and Service Manager under the direction of the assigned Technician.
• Follow policies and procedures as per your specific manufacturer(s) manual.
• Maintain customer, vendor and employee confidence while protecting operations by exercising discretion when handling sensitive confidential information.
• Maintain a clean and safe work environment at all times and adhere to all OSHA / EPA requirements.
• Complete and maintain all Larry H. Miller Dealerships’ required training.
• Maintain ability to handle job stress and effective interaction with others in the workplace.
• Perform all other job duties as requested by management.

2. Operate with Integrity

Demand the highest ethical standards from self and others.

o Maintain composure within the workplace as well as outside the workplace when interacting or representing the Larry H. Miller Dealerships’.

Set an example of positive attitude and professionalism, including a neat, orderly and safe work environment.

Physical Demands :

• Work performed in a dealership setting due to the location of customer vehicles and shop supplies.
• Must be able to sit, stand, bend, reach, talk, hear, stoop, kneel, crouch, use hands and fingers, handle or operate objects, tools, or controls and move about facilities.
• Required vision include close, vision, distance, peripheral and the ability to adjust focus.
• Required to lift-up to a minimum of 100lbs.
• Exposure to shop environment such as noise, dust, odors and fumes, chemicals and adhesives.
• While performing the duties of this job, the employee is exposed to weather conditions precedent at that time.
• Required to operate equipment and move vehicles in a safe manner at all times.
• Maintain regular attendance and timeliness as set forth within the work schedule designated by department supervisor / manager.
• In general, this position is assigned regular business hours; however, it is typical to work more than 40 hours per week.

3. Minimum Qualifications :

• Education : High school diploma or the equivalent.
• Certifications : Maintain valid driver’s license and MVR record within company policy requirements.
• Skills
• Active Learning- Understanding the implications of new information for both current and future problem-solving and decision-making.
• Communication- Basic ability to read and write, ability to effectively convey information to others, apply active listening by taking the time to understand the points being made by employees and customers, being aware of other’s reactions and understanding why they react as they do.
• Troubleshooting- Determining causes of operating errors and deciding what to do about it.
• Repairing- Repairing machines or systems using the needed tools.
• Social Perceptiveness- Being aware of others’ reactions and understanding why they react as they do.
• Critical thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Quality Control Analysis- Conducting tests and inspections of products, services, or processes to evaluate quality or performance.

4. Knowledge

Interacting with Computers- Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Knowledge of Microsoft Office products is required.

English Language- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Ability to understand written sentences and paragraphs in work related documents.

• Customer and Personal Service- Knowledge of principles and process for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Mechanical- Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
• Hazardous Materials- General knowledge of proper procedures and safety measures for handling items that may contain hazardous materials.

General Standards :

To perform the job successfully, an individual should demonstrate the following competencies :

Active Listening- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Adaptability- Ability to adapt to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.

Selective Attention- Concentrate on a task over a period of time without being distracted.

Making Decisions and Solving Problems- Analyzing information and evaluating results to choose the best solution and solve problems.

Interpersonal Skills- Maintains confidentiality, remains open to others’ ideas and exhibits willingness to try new things.

Leadership- Ability to lead, take charge, and offer opinions and direction while setting an example of ethical practices for all employees.

Compliance- Understanding of and adherence to all Company standards, state and federal laws and regulations as well as product pricing guidelines of all lenders, agencies or business partners.

Customer Service- Providing excellent customer service through the defined Larry H. Miller processes which promote efficiencies, fairness and cost effectiveness.

Ethics / Integrity- Representing the Larry H. Miller Dealerships’ by conducting yourself in a professional and courteous manner that demonstrates integrity and avoiding actual or perceived conflicts of interest.

Complying with company standards and business ethics.

Oral Communication- Clearly identifying and professionally expressing issues in positive or negative situations.

Planning / Organizing- Prioritizing and planning work activities and using time effectively.

Quality- Demonstrating accuracy and thoroughness and monitoring your work to ensure quality.

Dependability- Consistent, punctual attendance at work; following instructions; responding to management direction; and soliciting feedback to improve performance.

Time Management - The ability to integrate methods of time management to provide a consistent and effective workflow that is cohesive for the department and team.

Safety and Security - Observing safety and security procedures and using equipment and materials properly.

Company management reserves the right to add to, change or retract portions of this job description. Employee is required to adhere to the qualifications, duties and conditions of any revised job description.

IND1

Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws.

We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.

Other details

• Job Family AUTO-Service Department
• Pay Type Hourly
30+ days ago