SALES MANAGER - TRANSIENT, INDIVIDUAL TRAVEL
Summary
At Hyatt, we believe our guests select Hyatt because of our caring and attentive Colleagues who are focused on providing efficient service and meaningful experiences.
Increase your chances of an interview by reading the following overview of this role before making an application.
The Sales Manager, Business Travel position is a business travel / leisure travel Salesperson who has demonstrated through performance a thorough understanding and competence in sales, account management functions and the hotel / business travel industry.
The core responsibilities are to negotiate favorable rates with Local and National companies / organizations and then through proactive selling and data management drive strategic growth of such accounts while maintaining world-class customer service.
Additional responsibilities include selling guestrooms and Hyatt services to transient market customers through corporate accounts, travel agencies, individual travel, and wholesale groups.
Duties include managing current accounts, ensuring proper solicitation of all transient markets, and may include travel to major cities within the market and client entertaining on or off property.
Duties also include preparing and presenting effective proposals and presentations, maintaining well-organized documentation and reports, utilization of Hyatt technology systems, and coordination of customer service requirements with hotel operations staff as appropriate.
The Sales Manager, Business Travel will also participate and may lead event meetings, sales, and other staff meetings. The Sales Manager, Business Travel also works as a team member with the sales and catering staff and with assigned Administrative Assistant and other support staff.
Hyatt is a place where high expectations aren't just met - they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.
It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.
We offer excellent benefits :
- Free room nights. Discounted and Friends & Family Room rates
- Medical, prescription, Dental and Vision insurance after 30 days
- 401K with company match
- Paid Vacation, sick days, new child leave and holidays
- Paid Family Bonding Time and Adoption Assistance
- Tuition Reimbursement
- Free colleague meals during shift
- Employee Stock Purchase Plan
- Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more
- Free parking
- Work from home / Half Day program
Qualifications
- A true desire to satisfy the needs of others in a fast-paced environment
- Refined verbal and written communication skills
- A minimum of 2-4 years of hotel sales or comparable experience preferred
- Must be proficient in general computer knowledge, Agency360, and CVENT Lanyon
- Prefer completion of a Hyatt Corporate Management Training Program or equivalent training
- Prefer selling, negotiating, business writing, and presentation skills training
- Community involvement and / or professional association is highly regarded
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