Opportunity :
Check below to see if you have what is needed for this opportunity, and if so, make an application asap.
Virtual Service Operations is searching for highly motivated and career-driven individuals to join our growing team as Desktop Support in Midwest City, Oklahoma.
In this role you would be a part of our growing relationship with one of our great clients and have responsibilities in Desktop Support such as :
- Provide Workstation Software Break Fix support
- IMAC PC Install, Moves, Adds and Changes
- Image Loads
- Asset Recovery
- Asset tagging
- Printer Support
- Client Center (Tech Bar) Support
- IT Service Management Updates
- Other Client Support duties needed to maintain Workstation operations and customer satisfaction may be assigned
Qualifications :
- Previous working experience in Desktop Support is desired, however, training will be provided for all entry-level new hires
- Knowledge of PC Imaging
- Experience with change management and incident management
- Experience with using tools such as : ServiceNow, Bomgar, LapLink and Secure Disk Wipe
Preferred Qualifications :
- Certified Dell Technician
- Expertise in Inventory Control
Requirements :
- Must be within driving distance of Midwest City, Oklahoma, and willing to work onsite
- Please note that pursuant to a government contract, this specific position requires U.S. citizenship status
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