Our client is a leading US insurance brokerage and they are looking for a Service Desk Analyst to join their expanding team.
In this varied role you will provide support to all business units, team members and operational staff.
You should have strong communication and technical skills, plus good functional knowledge of IT best practices. If you perform well, you will be given the opportunity to take on more responsibility and progress into a Systems Engineering position in the future.
Your background and skills :
- 12 months+ Service Desk experience within a complex IT environment.
- Experience in the creation and management of user accounts in Azure AD, O365 and Exchange Online.
- An understanding of using a service desk ticketing system, triaging computer related issues, and taking the appropriate action.
- Experience with Windows 10 / 11 operating systems and Microsoft 365.
- Technical understanding of DNS, DHCP, AD, Printer Management, SMTP, Group Policy and TCP / IP.
- Any relevant industry certifications will be welcomed.
Apply today to find out further details!
Helpdesk / Service Desk Support Analyst - Hybrid
Service Desk experience within a complex IT environment. An understanding of using a service desk ticketing system, triaging computer related issues, and taking the appropriate action. In this varied role you will provide support to all business units, team members and operational staff. ...
Senior Helpdesk / Service Desk Technician
An iMPact Business Group client is seeking an experienced Helpdesk / Service Desk Technician for a contract-to-hire role. This position will involve using your strong Technology Support experience to provide ongoing support to a variety of Business Customers in a Customer-focused, Customer-Service o...
Senior Helpdesk / Service Desk Technician
An iMPact Business Group client is seeking an experienced Helpdesk / Service Desk Technician for a contract-to-hire role. This position will involve using your strong Technology Support experience to provide ongoing support to a variety of Business Customers in a Customer-focused, Customer-Service o...
Technical Support 1 - Asset Management Specialist
Title: Technical Support 1 - Asset Management Specialist. Years of desktop/computer support experience demonstrating the ability to troubleshoot and perform routine maintenance on computers and peripheral equipment. ...
Desktop Support Specialist
Support help desk requests from end users via both telephone and e-mail. Network printer and photocopier support. ...
Field Technician L2
Benefit offerings are participative with personal insurances: health, dental, vision, short & long term disability, life insurance, paid time off, holidays and matching retirement plan. The Field Technician L2 is responsible to assist and support the design and implementation of varied client physic...
It Support Specialist
We believe that with a dynamic, committed, and professional team, we can provide our customers with the best equipment and service possible to position our company for continued future growth. Vector is a Veteran-Owned Business and has received national recognition from the US Department of Labor fo...
It Support Specialist I
Assist IT security team with auditing of numerous systems. Ability to multitask and prioritize multiple requests. The IT Support Specialist is responsible for supporting the MiHIN helpdesk and supporting staff computers, office equipment, wireless networks, smartphones, and tablets. This means we st...
Technical Support Specialist
Technical Support Specialist 2 reviews Compensation/Benefits Huntington Technology has been a fantastic learning experience from day one. Technical Support Specialist positions 2. Career recommendations for Technical Support Specialist**. Beyond learning new tools, hardware, software, and client ...
Assistant Publications Technical Support Specialist
The AMS invites qualified candidates to apply for the position of Assistant Publications Technical Support Specialist in the Societys Providence, RI headquarters. This is an entry-level position and calls for a specialist with technical expertise in addressing the unique and complex challenges assoc...