Human Resources Specialist (Quality Assurance)

Summary This HR Specialist (Quality Assurance) position serves the SW Region of Indian Health Service in the Office of Human Resources located in Phoenix, AZ.

This position performs HR program auditing, program assessments, program analysis, and technical advisory services with a focus of Classification, Recruitment, Onboarding and Processing functions, and provides support to other HR areas as needed.

This position reports a Supervisory HR Specialist in the SW region. Responsibilities This position is being re-advertised to solicit additional applications.

Applicants who applied previously need not reapply unless submitting updated and / or missing information. Compliance in Placement and Recruitment Review, audit, and monitoring the correction of erroneous personnel actions.

Provides supporting Federal statute, IHS policy and OPM guidance regarding personnel actions in HR electronic systems e.

g. (EHCM, USA staffing, eOPF, etc.) to HR Staff. Performing work that involves auditing HR Staffing processes in recruitment and placement and reports findings for HR improvement and quality assurance.

Performs audits on human resources Client Services functions to ensure programs are operated in accordance with merit system principles.

Prepare audit findings, consolidate information for review reports, and interpret reporting requirements and program instructions.

Assess for application of required technical accuracy, sound internal controls and compliance with merit principles and include the review and technical evaluation of HR actions, internal controls and recordkeeping.

Management Advisory Utilize web-based applications to perform staffing audits, includes reviews of job assessments, vacancy announcements and referral lists, personnel actions, and onboarding processes.

Provides assessment, technical advisory services and management assistance to improve HR program functions. Collaborate with HR Supervisor(s) and management in determining short and long-term initiatives and project support needs and in developing effective HR Solutions methods and strategies for proactively researching, analyzing and resolving long standing systemic issues within the HR Operations processes.

Consult with HR management officials to explore feasible business innovations and strategies, ensuring all project outcomes meet regulatory requirements, increase operational efficiency and customer service.

Continually evaluate the effectiveness of human resource management programs and modify or develop new processes and procedures to assist management in developing and carrying out programs and HR delivery systems.

Requirements Conditions of Employment Must pass pre-employment examination. Selectee may be subject to a probationary / trial period ESEP appointees typically serve a two year trial period U.

S. Citizenship is required Selective Service Registration is required for males born after 12 / 31 / 1959 This is a designated position covered by Public Law 101-630, requiring contact or control over Indian children.

Due to this requirement, the agency must ensure that persons hired for these positions have not been found guilty of or pleaded nolo contendere or guilty to certain crimes.

Confidential Financial Disclosure Form required. Measles and Rubella immunization required for selectees born after 1957 and seasonal influenza immunization is required for all staff working in Indian Health Service health care facilities.

Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit www.

dhs.gov / E-Verify / . You will need to set up direct deposit so we can pay you. Background Investigation : If you are selected for this vacancy, you must undergo a pre-employment fingerprint check and background investigation.

Fingerprint results and background investigation documentation must be cleared prior to hire. After you begin your employment, your continued employment is contingent upon the outcome of a complete background investigation as determined by the sensitivity level of your position.

The investigation must find that you are suitable for Federal employment in your position. If you are found not suitable, you will be terminated after you begin work.

If you make a false statement in any part of your application, you may not be hired; you may be fired after you begin work;

or subject to possible criminal charges. You may be subject to a credit check as a part of the background investigation process.

Qualifications To qualify for this position, your resume must state sufficient experience and / or education, to perform the duties of the specific position for which you are applying.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.

g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience.

• You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. MINIMUM QUALIFICATIONS, GS-0201-11 : Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the GS-09 grade level in the Federal service obtained in either the private or public sector performing the following type of work and / or tasks : Examples include : Reviewed, audited, monitored and followed up for correction of erroneous personnel actions;
• Performed HR program audits and technical evaluation of federal recruitment, placement, onboarding and personnel action processing functions;
• Utilized web-based applications to perform staffing audits for a variety of HR programs, Prepare audit findings, consolidate information for review reports, and interpret reporting requirements and program instructions, Collaborated with HR Supervisors and management to determine short and long-term initiatives and project support needs;

Worked with HR data information systems to validate and provide data analysis related to HR program management. OR Completed a Ph.

D. or equivalent doctoral degree or 3 full years (54 semester hours) of progressively higher education leading to such a degeee, such education must demonstrate the knowledge, skills, and abilities necessary to do the work.

OR Posses a qualifying combination of the specialized experience and education as described above. To determine if you qualify under this combination first divide your total months of qualifying experience by 12.

Then divide your semester hours of graduate education beyond 2 years by 18. (Note : Only education in excess of the second year is creditable toward meeting the experience requirement when combining experience and education.

Finally, add the two percentages. The total percentage must equal at least 100 percent to qualify. Note : You must provide copies of your graduate transcripts for this option.

• MINIMUM QUALIFICATIONS, GS-0201-12 : Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the GS-11 grade level in the Federal service obtained in either the private or public sector performing the following type of work and / or tasks : Examples include : Plan, coordinate, and evaluate a variety of HR programs on a recurring / periodic basis;
• Perform process improvement projects based on audit findings, challenges, and reported issues; Plan, implement, and monitor process improvement projects in collaboration with HR supervisors and stakeholders;
• Work with HR supervisors and HR specialists to make program modifications / corrections and / or create plans for to address challenges and issues;

Provide comprehensive and periodic HR program status and reporting to HR leadership and stakeholders.; Perform independent quality assurance work related to staffing, benefits, compensation, employee relations or similar HR programs Provided subject matter expertise related to HR data information systems data reliability and validity.

Selective Factor, Qualification : You must possess a current and valid Delegated Examining (DE) Certification is an approved selective factor for this position.

You must provide a valid and current DE certification with your application documents to be considered qualified). Time In Grade Federal employees in the competitive service are also subject to the Time-In-Grade Requirements : Merit Promotion (status) candidates must have completed one year of service at the next lower grade level.

Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP). You must meet all qualification requirements within 30 days of the closing date of the announcement.

Education This position has an education requirement. You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades.

Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer.

Only attendance and / or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited.

Applicants can verify accreditation at the following website : If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

For further information, visit Additional Information This position is eligible for workplace flexibilities which may include remote work or telework options, and / or flexible work scheduling.

These flexibilities may be requested in accordance with the HHS Workplace Flexibilities policy. Additional selection(s) of candidates may be possible within 240 days from the date the certificate of eligibles was issued for this announcement.

Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee.

IHS may offer newly-appointed Federal employees credit for their directly related previous non-federal experience or active duty uniformed military service.

This credited service can be used in determining the rate at which they earn annual leave. This position is covered by a Bargaining Unit.

Recruitment or relocation incentives may be authorized. At least a 1 year service agreement will be required if offered.

This position has promotion potential to the GS-12 grade level. Promotion to the next grade level is at management's discretion and is based on your demonstrated ability to perform the higher level duties, the continuing need for the higher level duties, and "Regulatory / Administrative" approval.

Promotion to the next higher grade level is not guaranteed and no promise of promotion is implied.