Bi-Lingual Learning and Development Specialist

Position Title : Learning and Development (L&D) Manager

Department : Human Resources or Quality Control (TBD)

Reports To : Director of HR or Director of QC (TBD)

Summary : The Learning and Development Specialist is responsible for designing, delivering, and assessing training programs that enhance the skills, knowledge, and performance of employees.

This role involves collaborating with various departments to identify training needs, developing engaging learning materials, and measuring the effectiveness of training initiatives.

The ideal candidate will have a passion for education, strong organizational skills, and experience in instructional design and adult learning principles.

• Key Responsibilities : Training Program Development :
• Design, develop and implement training programs, materials and workshops that align with the company’s strategic objective.
• Develop curriculum and training materials that address skill gaps and support employee growth.
• Create engaging and interactive learning experiences using a variety of instructional techniques and technologies.
• Update and maintain training content to ensure it is current and relevant.
• Needs Assessment :
• Conduct needs assessments to identify skill gaps and training requirements across the organization.
• Collaborate with department managers and subject matter experts to determine specific learning objectives.
• Analyze performance data and employee feedback to prioritize training needs.
• Training Delivery :
• Facilitate training sessions, workshops, and seminars for employees at all levels.
• Deliver training using various methods, including in-person, virtual, and blended learning approaches.
• Adapt training methods to suit different learning styles and audiences.
• Evaluation and Feedback :
• Implement evaluation methods to measure the effectiveness of training programs.
• Collect and analyze feedback from participants to improve future training initiatives.
• Report on training outcomes and provide recommendations for continuous improvement.
• Learning Management System (LMS) Administration :
• Manage and maintain the LMS, ensuring that all training materials and records are up to date.
• Enroll employees in courses, track their progress, and generate reports on training activities.
• Troubleshoot LMS issues and provide technical support to users.
• Employee Development :
• Support career development initiatives by providing resources and guidance to employees.
• Assist in the creation of individual development plans (IDPs) and succession planning frameworks.
• Identify high-potential employees and provide targeted development opportunities.
• Promote a culture of continuous learning and professional growth.
• Compliance and Best Practices :
• Ensure all training programs comply with relevant legal and regulatory requirements.
• Stay updated on industry trends and best practices in learning and development.
• Implement innovative training techniques and technologies to enhance the learning experience.
• Collaboration and Support :
• Work closely with the leadership team to align training initiatives with organizational goals.
• Collaborate with HR and other departments to support various employee development programs.
• Provide support for special projects and initiatives as needed.
• Provide guidance, mentorship, and support to ensure high performance and professional growth within the organization.
• Foster a collaborative and inclusive team environment.
• Qualifications : Bachelor’s degree in Human Resources, Education, Instructional Design, or a related field.
• Minimum of 2-4 years of experience in learning and development, training, or a related role.
• Strong knowledge of adult learning principles and instructional design methodologies.
• Proficiency in learning management systems (LMS) and e-learning platforms.
• Excellent communication and presentation skills.
• Ability to create engaging and effective training materials.
• Strong organizational and project management skills.
• Ability to analyze data and provide actionable insights.
• Ability to effectively communicate (speak, write) in Spanish.
• Preferred Skills : Certification in training and development (e.g., CPTD, CPLP).
• Experience with e-learning development tools (e.g., Articulate, Captivate).
• Familiarity with performance management systems.
• Knowledge of diversity and inclusion best practices.
• Working Conditions : Office environment with occasional travel to other company locations or training sites.
• Some flexibility in work hours to accommodate training schedules.
20 days ago