Automotive Service Technician

Now is the best time to join the Arrow Ford team! Arrow Service Department is undergoing a $7.2 million shop renovation with expanded shop capacity, temperature-controlled environment, and upgraded facilities for our Service, Quick Lane and Recon departments.

No more hot summers! Say goodbye to cold hands and tools in the winter! Claim your spot in the new service department and take the next step in building your career at Arrow.

Arrow is nationally-recognized by Ford Motor Company for its technician training program.

We have five Ford Senior Master Technicians who have achieved this milestone at Arrow, a thriving mentorship program, a Texas Department of Labor Certified Apprenticeship Program, students in the Ford ASSET program, and an in-house training program for entry-level technicians.

Arrow Ford is passionate about helping technicians of every level to advance in their craft and offers best-in-class pay and benefits for those who are committed to growing with us.

Automotive Service Technician Benefits

• FREE on-site childcare - full-time during summer and after-school care August-May
• Six days of PTO each year to be used at the employee's discretion
• One week of vacation after one year, two weeks of vacation after three years, and three weeks of vacation after 10 years
• Paid holidays
• Paid training and certificate-based pay scale - get paid to train and paid to advance your skills!
• Custom and competitive wage plans
• Low-deductible health insurance, vision, dental, and voluntary insurance options (disability, cancer insurance, etc.)
• 401(k) savings plan with company match
• Employee activities, picnics, parties, and cooking competitions
• Company-provided trips
• Lake house available for employee use
• Employee discounts

Senior Master Technicians receive even more!

• A New Ford*
• Healthcare coverage for you and your family the day you start
• Three-day weekends available
• Mentorship opportunities with financial compensation

Automotive Service Technician Responsibilities

• Service vehicles in a timely manner for routine scheduled maintenance in accordance with dealer and manufacturer recommendations
• Diagnose and identify necessary repairs
• Perform approved repairs to manufacturer and customer specifications
• Ability to plan work procedures, using workshop manuals, and experience
• Ability to communicate with the supervisor on a regular basis about work performed, necessary changes to approved repairs, or any other concerns related to the repair or maintenance of a vehicle
• Follow checklists to ensure that all critical parts are examined
• Experience in the use of computerized diagnostic equipment
• Produce legible and accurate reporting to reflect performed work
• Participate in paid manufacturer training
• Maintain a clean working environment on the automotive service floor
• Follow all safety requirements to comply with company policies, local and federal regulations
• Explain automotive problems and repairs to Service Advisors and / or clients
• Other duties as assigned

Automotive Service Technician Qualifications

• Ford certification and / or ASE Certification strongly preferred
• Valid driver’s license and clean driving record
• Ability to communicate effectively with customers and company personnel
• Ability to pass all pre-employment testing including background check and drug screening

Arrow's Benefits - What Makes Us Different

I-CAN Kids Arrow Ford provides free childcare for its employees through the I-CAN Kids program.

I-CAN Kids is an on-site child recreation program for school aged children.

After school care is offered throughout the school year as well as full-time childcare on Saturdays, holidays, bad weather days, and during the summer holiday.

Arrow leadership understands the financial burden that childcare can put on a family.

Arrow employees have peace of mind knowing their child is in a safe and enriching environment while only being a few steps away.

Arrow Academy Arrow Ford invests in its employees’ career aspirations and provides programs for sales and service to grow from entry level to mastery through Arrow Academy.

Our sales team participate in a 120-day paid training with the Owner, General Sales Manager, and leadership team to mentor and prepare you for a successful sales career.

For our technicians, Arrow Academy offers a career ladder training program to elevate the skills of automotive technicians of any level.

Our in-house Technical Trainer works with our technicians in conjunction with extensive training offered by Ford Motor Company to support our technicians as learn new skills and accomplish their career goals.

Arrow Ford is a Registered Apprenticeship Program through the Department of Labor and has a partnership with Cisco College and Collegiate Edu-Nation to offer coursework and training for automotive technicians.

Employee Assistance and Enrichment The Arrow Employee Committee plans employee activities including an employee picnic, Thanksgiving potluck, Christmas party, and other events.

More About Arrow

Arrow Ford is locally owned and operated in Abilene, Texas, since 1964.

The Arrow family includes Ford, Mitsubishi, Loan Arranger, Arrow Point Auto Mall, Arrow Service Department, Quick Lane, Body Shop, Rental Car, and Auto Accessories & More.

Our mission is to help our customers, coworkers, and communities so that they can accomplish their goals.

At Arrow Ford Dealerships, we strive to provide the best value in your vehicle ownership experience.

That's why we created Arrow For Life, a comprehensive program that offers an Engine For Life Guarantee, lifetime oil changes, and so much more at no cost to our guests.

Arrow believes in investing in both our community and our staff.

Every employee at Arrow Ford Dealerships is absolutely critical to its success, and we’re always looking for smart, engaging, and dynamic people who want to join a team where they matter.

Your professional development is one of our top priorities.

That's why we're proud to offer our staff members with a comprehensive benefits package, competitive compensation plans, and opportunities to grow your career with us.

We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Arrow Ford contributes $100 per week or $430 per month toward the lease payment on a new Ford vehicle purchased at Arrow.

Additional mileage, payments, insurance, and all other charges are the responsibility of the employee.

See dealer for complete details.