Corporate Customer Relationship Manager
Req id : 26636 Boston, MA, US
Zix AppRiver is now an OpenText company! As a trusted leader in productivity, email security and compliance solutions for businesses of all sizes, we continue to help guide our customers through challenging cyber risks to ultimately find even greater opportunities.
While we're passionate about helping our customers succeed in the business world, we're also looking to expand our growing workforce in order to better help our customers scale.
Zix AppRiver is looking for a Corporate Customer Relationship Manager to join our sales team. In this role, you will be responsible for building relationships within the Zix AppRiver customer-base and guiding those customers through a phenomenal renewal process with the team.
Youll work as a point of contact for customer and partner sales inquiries and learn the sales process, contracts, pricing and market for our cloud-based products and services.
What you will be doing :
Sell additional services into existing customer relationships.
Effectively manage the renewal of service agreements in your territory.
Provide timely and accurate pricing options to the customers and partners.
Handle customer and partner inquiries related to quotes, pricing, co-terming, up-selling, cancellations, and reinstatement of service agreements.
Provide product demos and presentations online.
Record all activities on customer / partner record in SalesForce.
Forecast projected closed amounts for accounts in Salesforce.
Negotiate pricing and contract terms with customer or partner.
What experience and skills we need you to have :
BA / BS degree. In lieu of degree, relevant skills or equivalent experience.
A strong commitment to customer service and success.
Experience in bringing innovative / market defining products to market.
Good interpersonal skills to align and foster positive working relationships across the organization (internal and external).
Sales experience is preferred.
Excellent verbal and written communication skills.
Highly motivated and flexible individual.
For Colorado residents, this job is expected to pay in the range of $60,000 to $200,000 in addition to a comprehensive and competitive group benefit and healthcare plan.
Individual compensation will be determined based on skills and experience comparable to the job requirements.*
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
Should you require accommodations during the selection process, please contact [email protected]).
OPENTEXT - THE INFORMATION COMPANY
Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries.
Join us and be part of a winning team, where the opportunities for your career are limitless.
From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries.
Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.
Its our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance.
Perks
If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards.
Benefits
Our employee programs prioritize employees well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness / fitness reimbursement and time off to volunteer.
Social events
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected.
Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.
Corporate Citizenship
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business.
Through numerous volunteer initiatives, we support education and innovation for global change.
Explore your career and potential. Become an OpenText Navigator.
Corporate Customer Relationship Manager
Corporate Customer Relationship Manager**. Zix | AppRiver is looking for a **Corporate Customer Relationship Manager** to join our sales team. In this role, you will be responsible for building relationships within the Zix | AppRiver customer-base and guiding those customers through a phenomenal ren...
OEM Customer Relationship Manager
Frequent direct customer contact with shared responsibility for overall OEM product and customer strategy, and tactical customer service. Reporting to the Director of Customer Operations, this role serves as the primary liaison between external customers and internal stakeholders at Analogic. They w...
Global Corporate Trust Relationship Manager
In conjunction with business development officers, responsible for developing and maintaining relationships with Corporate Trust clients with the primary focus of managing the value of these relationships to the organization. Helping the customers and businesses we serve to make better and smarter f...
Senior Customer Relationship Manager
Senior Customer Relationship Manager**. Based in Boston, this role owns our existing customer vision, spanning our customer retention, loyalty programs, customer promotions, and other key targeted initiatives. Drive all existing customer communication and development of campaigns to engage and impro...
Sales and Customer Relationship Manager
As Sales and Customer Relationship Manager within the Partnerships team at Greentown Labs, you will play a pivotal role in driving growth through strategic partnerships with large corporations. Lead Corporate Partnership Scouting. Pipeline and Relationship Management:. Develop personalized campaigns...
Private Client Relationship Manager
The Private Client Relationship Manager, along with a Private Client Financial Advisor or High Net Worth Wealth Advisor, and Certified Financial Planners®, create the Citizens Private Client team. As a Private Client Relationship Manager, you will be responsible for acquiring, broadening, deepening ...
Credit Analyst - Commercial and Industrial Lending
Credit Analyst - Commercial and Industrial Lending. Provide analytical support to Senior Credit Analyst and Account Officers as needed. Responsible for analyzing and monitoring the credit worthiness of the Bank's commercial customers. Recommend credit facilities within the established bank guideline...
Operations Manager, Discovery Sciences
We are seeking a hands-on Operations Manager with a particular passion for data and knowledge management, eager to lead the execution of our business operations to support the dynamic operations of a large research department. We are seeking a hands-on Operations Manager with a particular passion fo...
Account Executive, BioPharma, Northeast
We are seeking an Account Executive, BioPharma, in the Greater Boston area, for a field sales-based position responsible. The Account Executive will have strong technical knowledge in the area. The ideal candidate will have a strong history of account relationships with. Next Gen Sequencing space an...
Credit Review Analyst II
The daily duties include, but are not limited to, reviewing the loan presentations that are prepared by credit analysts in various groups (specialty, middle market/real estate, community/SBA), and occasionally by portfolio analysts, and assist the credit review manager in training new hires within t...