Cisco Unified Communication Manager
Title : Cisco Unified Communication Manager
Location : Onsite Role - Phoenix, AZ
12+ Months
Position Type-C2C / W2
Exp Level- 10 Years
Req Skills- Cisco Unified Communications, IP Telephony, Audio / Video Conferencing, VoIP / UCCE, implementing network infrastructure, Genesys
Top 3 skills required for this role :
- Cisco Unified Communications solutions
- IP Telephony, Audio / Video Conferencing, VoIP / UCCE
- Experience in implementing network infrastructure
Job Description
- Design for both Cisco & Genesys to co-exists among Client telephony and Video conferencing platform, added knowledge on utilizing Genesys for Audio / VC capabilities
- Design, implement and maintain Cisco Unified Communications solutions.
- Design, implement and maintain network infrastructure.
- Developed standardized documentation and engineering tools
- Must have hands-on experience managing and administering Cisco Call manager in a fast paced contact center environment.
- Strong technical background managing, maintaining, deploying and troubleshooting Cisco telecommunications systems.
- System administration and end user support experience in Cisco VoIP / UCCE environment
- Working knowledge of the Microsoft suite of office productivity applications.
- Ability to work collaboratively and partner with various IT staff, business partners, internal clients and vendors
- Strong analytical problem solving skills and the ability to work independently.
- Must be able to handle multiple projects and activities and deal with changing priorities.
- Solid verbal, written, and interpersonal communication skills.
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