Summary
- Having a career with Lee Health offers a caring workplace culture, great coworkers, exceptional benefits package (including up to 5% retirement match and college tuition reimbursement after a year with Lee), career growth, work / life balance, and a market competitive salary.
- Monday to Friday, Rotating Saturday about once a month / 9 : 00am to 6 : 00pm
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice / Department.
Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records.
Depending on the specific Practice / Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts.
Late hours, holidays and weekends may be required. Other duties as assigned by the Manager / Supervisor of the department.
Requirements
Educational Requirements
Degree / Diploma Obtained Program of Study Required /
Preferred and / or High School Diploma or Equivalent Required
Experience Requirements
Minimum Years RequiredArea of ExperienceRequired /
Preferredand / orInsurancePreferredorCustomer ServicePreferred
Additional Requirements
1-2 years prior experience required for Lee Health Solutions.
State of Florida Licensure Requirements
LicensesRequired /
Preferredand / orNot Required
Certifications / Registration Requirements
Certificates / RegistrationsRequired /
Preferredand / or
Additional Requirements
Basic Life Support (BLS) may be required at some locations within 90 days of hire.
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