Designer & Production Manager

ABOUT US!

Come join the Rifeline team and support our mission to help make the world a better place! We are a public involvement and community relations firm serving organizations that rely on public support to achieve their goals.

Specializing in engagement, we leverage our deep expertise in community outreach, informed consent, and local issues to develop and execute customized, strategic public involvement plans to fit the specific needs of every project and client we serve.

Rifeline has an affinity for facilitating public buy-in using a dynamic combination of grassroots and grasstops outreach, and high-level public affairs.

While we thrive in complex, controversial, and politically challenging situations, we provide public involvement and community outreach services for all types of projects and initiatives.

Currently, Rifeline works heavily on various transportation projects. Some of our current clients include the Texas Department of Transportation (Mobility35), Williamson County (Transportation Corridor Development), and Central Health (Health Equity Policy Council and Community Health Champions).

DESCRIPTION OF DUTIES

The Designer & Production Manager is a full-time position that involves working closely with project managers and team members to coordinate, manage, and deploy Rifeline’s shared support services in creative design, drone photography / video, and language translations.

The successful candidate will thrive in a player / coach role, prioritizing and managing assignments, as well as providing some creative and design services directly.

Responsibilities include :

• Prioritize and manage incoming requests from the Rifeline team for creative design, drone photography / video, and translation services
• Provide oversight and project management for materials outsourced to subconsultants (e.g., graphic designers, web developers, videographers, digital production specialists, etc.)
• Manage Rifeline’s drone program :
• Coordinate drone photo requests
• Manage equipment maintenance and availability, staffing assignments, training and certification
• Help market Rifeline’s drone capabilities
• Supervise 1-3 staff :
• Regularly check in with direct reports
• Be available for questions and support, and report up to supervisor / company leadership (as needed)
• Manage workflow, team schedules and delegate tasks
• Celebrate successes
• Set performance and training goals that comply with the company’s plans and vision
• Assess work performance and identify areas that need improvement
• Train and onboard new hires
• Create print and digital graphics and marketing materials such as icons and graphics, flyers, fact sheets, maps, display boards, presentations, advertisements, social media posts and reels, videos, websites, brand guides, etc.
• Create and edit webpage content using various platforms such as SquareSpace, ArcGIS / ESRI and Socrata.
• Develop and maintain a library of photos that can be use by Rifeline for marketing and client needs
• Enter, submit and approve time, expenses & invoices in a timely and accurate manner in CORE project management system

ROLE QUALIFICATIONS

• Minimum of 5 years of agency experience as a graphic designer, designer, or art director and / or a relevant bachelor’s degree
• One to two years of project management experience, preferably in a creative services or agency setting
• Proven excellence in people management, internal stakeholder management, client relationship, and overall interpersonal relationship skills
• Strong organizational skills with a commitment to accuracy and meticulous attention to detail.
• Experience in graphic design and video editing
• Experience with Adobe Creative applications (Photoshop, Illustrator, InDesign, Premier Pro and Lightroom)
• Experience with Canva
• Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, SharePoint) and Slack

OTHER SKILLS AND ABILITIES

Must haves :

• Current drone certification (or willing to obtain certification within 90 days of hire)
• Professional maturity and ability to prioritize tasks in a fast-paced environment
• Reside in (or have firm plans to relocate to) the greater Austin area
• Access to a vehicle or reliable transportation for drone filming on location
• Flexibility to work after normal work hours and on weekends (occasionally required)

Great to haves :

• Proficiency in Spanish
• Experience using Asana or other project management tool
• Experience with CRM and / or other database management
• Experience with survey tools and bulk email platforms such as Survey Monkey, Mailchimp, Microsoft Forms and Google Forms

BENEFITS AND COMPENSATION

Rifeline is a hands-on company that strives to always uphold our core values of teamwork, professionalism, responsiveness, connections to the community, honesty, and savviness.

We strive to continue our commitment to equality and diversity in everything we do.

Benefits include :

• Health insurance and 100% employer paid premium
• Health savings account (HSA) and annual employer contribution
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• 401(k) employer matching
• Monthly cell phone stipend
• Paid holidays
• Paid time off (PTO)
• Maternity / Paternity Paid Leave
• Flexible working schedule and location (dependent on client needs, event schedules, etc.)

The typical salary range is $65,000-$80,000 annually but compensation will be commensurate

with experience.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to sit, stand, walk, reach with hands and arms, talk and hear, and lift up to 20 pounds of weight.

Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Job Type : Full-time