Patient Coordinator - Kidney Transplant

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.

Shift :

First Shift (United States of America)

Patient Coordinator - Kidney Transplant

Nebraska Medicine is seeking a Patient Coordinator to join our Kidney Transplant team, this role will be located at our main campus in Omaha, NE.

This Patient Coordinator collaborates with the transplant team to schedule appointments for transplant patients throughout their care journey.

They handle medical records professionally, ensuring accurate patient charts and timely referrals. Their duties include efficient patient registration and scheduling, managing complex appointment schedules, and providing clerical and administrative support for various services and procedures.

This is a great role for those that have at least 1 years of healthcare customer service experience!

Shift Details :

Full time - 40 hours per week

First Shift, M-F 7 : 30am - 4 : 00pm

No Weekends, No Holidays

Why Nebraska Medicine :

Our shared values reflect who we are and why we’re here and include, Innovation, Teamwork, Excellence, Accountability, Courage and Healing.

Competitive Benefits including retirement match contribution, PTO accrual, tuition reimbursement

Lead the world in transforming lives to create a healthy future for all individuals and communities through premier educational programs, innovative research and extraordinary patient care

Forbes Magazine recognizes us in their list of American’s top employers and the best employer in Nebraska

Duties : Patient Coordinator

Properly, professionally and sensitively obtain and handle medical records by communicating and coordinating with patients, physician offices, hospitals and other medical organizations / personnel in order to create accurate and sufficiently comprehensive patient charts.

Coordinate patient referrals to designated clinical programs and services by being a part of and communicating with a team of people tasked with ensuring that patient appointments are timely, accurate and appropriate.

Register and schedule patients in a customer service oriented, efficient and effective manner and in accordance with department guidelines.

Complete complex scheduling of multiple appointments and / or services. Provide clerical support relating to scheduling and / or coordination of various services and surgical procedures within the organization.

Provide administrative support as necessary to all team members in clinic, surgical and procedural areas, as assigned.

Required Qualifications : Patient Coordinator

• Minimum of one year of experience in a healthcare customer service environment required.
• High school diploma or equivalent required.
• Minimum of one year post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education / experience in customer service or medical scheduling related capacity (one year of education equals one year of experience) required.
• Demonstrated verbal and written customer relations skills required.
• Ability to work collaboratively and cooperatively with an interdisciplinary team required.
• Knowledge of medical terminology required.
• Demonstrated analytical, prioritizing and organizational skills required.
• Demonstrated ability to provide a high level of customer service to physicians, patients and other internal / external customers required.

Preferred Qualifications : Patient Coordinator

• Experience in a healthcare environment with working knowledge of scheduling or healthcare record collection and registration systems preferred.
• Clinical background in assigned area preferred.
• Associates degree in business, healthcare or related field preferred.
• Medical Assistant or Nursing Assistant preferred.
• Previous experience with Microsoft office, data entry and electronic health records programs such as EPIC preferred.
• Currently licensed medical assistant, patient care technician or certified nursing assistant (CNA) certificate preferred.
30+ days ago