Responsibilities
- Gathering accident information from clients, essential to facilitate the claims process.
- Support customer by providing helpful claim or policy information
- Support adjusters bymunicating with insureds and claimants.
- Seek support and reports directly to Claims / Fleet Manager.
- Fill out and submit loss notice, as needed - (Time-sensitive task)
- Gather pending information from adjusters or clients
- Obtain information-including photographs, crash reports, and statements, either written or recorded on audio or video-and put together a report for claims adjusters to review.
- Transcribe or translate to adjusters or clients
- Follow up on requests and / or claimpletion
- Provide necessary training to insureds or team members on policypliance
- Facilitatemunication with the adjuster and clients until the claims process is finalized.
- Provide necessary reports to managers and insurancepanies
- Understand the emphasis of "Time - sensitive" ( tasks should be handled with "urgency")
- Listen, ask questions, and enthusiastically implement tools provided to improve the quality of your work.
- Help to keep motivation high by providing support to your team members.
- Show initiative and take responsibility for tasks assigned.
This position is located in New York State. The base salary for this position at the time of this posting may range from $36,000 to $55,000.
Individualpensation varies based on job-related factors, including business needs, experience, level of responsibility, and qualifications.
We offer apetitive benefits package and variable pay programs, please visit / / worldinsurance / careers for more details.
Equal Employment Opportunity
At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and ourmunity to flourish.
WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status.
In addition, WIA makes reasonable amodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the amodation would impose an undue hardship on the operation of our business. Job ID o85HKdwDTYqK
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