Senior IT Support Analyst

VirtualVocations
Darnestown, Maryland, United States
Full-time

A company is looking for an IT Support Analyst, Senior.Key ResponsibilitiesProvide first-level technical support for applications, networks, platforms, and serversDocument all work in call-tracking and incident management systemsAssist in onboarding and training new employeesRequired QualificationsAssociate's Degree in Information Systems, Business, or related field, or equivalent experiencePC support background and experience in a call center or phone support environmentKnowledge of computer hardware components, systems, and peripheralsBasic knowledge of computer software applications including MS Office productsWorking knowledge of Windows OS and LAN or WAN networking

6 days ago
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