Shift Leaders consistently keep our brand promises, help inspire teams and deliver great results. They understand the importance of providing and engaging environment for restaurant teams and the guest.
A Shift Leader helps the shift run smoothly by taking care of their restaurant teams and guests and delivering operational excellence.
Essential Functions
- Develop Servant Leaders-Puts your people and restaurant first-not yourself
- Create Memorable Experiences-Creates a service experience so good the guest can't wait to come back to Popeyes
- Administration-Maintains the balance between providing a high quality employee and guest experience, and achieving financial goals
Responsibilities
- Coaches, trains and develops team members around processes and procedures at each station
- Actively participates in team huddles offering great ideas
- Consistently thanks the team and celebrates success
- Serves as a role model and coaches Brand service behaviors
- Fixes bottlenecks, calls chicken drops and monitors Speed of Service
- Makes sure the restaurant is welcoming and clean
- Spends time with the guests in the dining room doing table touches throughout the shift
- Supports the team to resolve guest concerns quickly
- Ensures product quality and all standards are met on their shift
- Provides ideas to the restaurant General Manager to improve guest metrics and feedback
- Leads each shift by delegating duties, assigning tasks, and following up with all team members
- Must be proficient in each are of the restaurant to assist when necessary
- Uses shift tools and routines to ensure Quality, Service and Cleanliness Standards (QSC) are met
- Ensures accuracy of inventory and waste tracking
- Reviews and approves invoices and inter-store transfers (ISTs)
- Checks people charts and production planning and makes necessary adjustments
- Follows through with action plans for Employee Engagement, Voice of the Guest and Operational Assessments during the shift
Additional Eligibility Qualifications
- Excellent guest service skills required
- Ability to work in a fast-paced environment
- Ability to communicate effectively with guests and team members
- Ability to resolve issues in compliance with Popeyes' standards
- Must have a friendly and courteous demeanor
- Is a team player
- Must have reliable transportation
- Must be able to take direction and feedback professionally as well as delegate responsibilities
- Able to work days, nights, weekends, and holidays
Physical Demands
- Must be able to lift up to 50 pounds of force frequently to move objects
- Ability to carry products / boxes and miscellaneous weighing no more than 50 pounds
- Consistently handles product preparation
- Ability to kneel to utilize proper lifting procedures and to open safe
- Consistently lifts for product preparation, stocking and inventory
COLORADO APPLICANTS : $15-16 / HR
PI254398814
Shift Leader
Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda’s mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. As a Shift Lead for our team, you will have the opportunit...
Shift Leader
If you're ready to take the next step in your career in restaurant management, our Shift Manager position is the right place to do it. Working as a Shift Manager will let you develop your management skills while still having the time to do the things you enjoy. A natural leader, you sincerely value ...
Shift Leader
To serve as a restaurant leader and ensure that Team Members on shift are provided with the proper coaching, training and development necessary to provide an outstanding customer experience at Church’s. Must successfully complete the Shift Leader certification program. Completes Weekly Sales Report,...
Shift Leader
Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. As a Shift Lead for our team, you will have the opportunit...
Shift Leader/Manager
Are you a professional looking to lead a dynamic team in a fast paced setting? Join our team as a Shift Leader and bring your skills and passion for quality food service to our thriving restaurant. The Shift Leader is responsible for daily restaurant operations, providing top notch customer service,...
Shift Leader
A Shift Leader helps the shift run smoothly by taking care of their restaurant teams and guests and delivering operational excellence. Shift Leaders consistently keep our brand promises, help inspire teams and deliver great results. Develop Servant Leaders-Puts your people and restaurant first-not y...
Shift Manager
Our Shift Managers support our stores and General Managers in creating an amazing guest experience, and empowering their team to be at their very best. Del Taco Shift Managers have significant opportunities for growth and career advancement and are charged with supporting the General Manager with th...
Restaurant Manager
Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane’s standards and culture in shift management responsibilities of restaurant operations. Benefits Offered For All Full-time Restaurant Managers. Perks & Rewards For Restaurant Managers. Acts as manager on duty and ...
Working Aviation Supervisor - Second Shift
Working Aviation Supervisor - Second Shift. FoxTrot Aviation Services is seeking a consistently hard-working Aviation Supervisor based at. The Aviation Supervisor reports to and works with the location Operations Manager to ensure 7 day per week coverage for FoxTrots Clients. Job Type: Full-time Sec...
Maintenance Supervisor - Night Shift - Sign on Bonus $3000K - Casa Grande, AZ
Leads and coordinates daily activities of the shift team to meet daily requirements that positively impact the rest of the multi-shift line results. Coordinates activities related to shift starts and changes. ...