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Office Care Coordinator

Senior Helpers of Ann Arbor, MI
Ann Arbor, MI, US
$15,5 an hour
Full-time

We are looking for a full-time Office Care Coordinator to help manage our successful Home Health business! This role makes a significant impact on our daily operations and the ability to provide the best care to patients by coordinating medical and health services.

You are highly detail-oriented and an expert at managing multiple priorities. Process-driven with exceptional customer service skills, you genuinely care about connecting patients and caregivers to improve lives.

RESPONSIBILITIES

  • Maintains accurate and up-to-date records in accordance with regulations
  • Answers phone and email inquiries and channels them appropriately
  • Coordinates staff and patient schedules
  • Intakes new patients and closes patient records when discharged
  • Assists with maintenance of employee files, including new employee onboarding
  • Takes on other projects as needed to keep operations running smoothly
  • mandatory on-call minimum 10 over-time hours per pay period

QUALIFICATIONS

  • High School Diploma or GED required
  • Minimum one-year professional office / data entry experience
  • Effective verbal and written communication skills
  • Highly organized and detail-oriented
  • Prior experience working in the home care industry, a plus!
  • Reliable vehicle, valid drivers license, active auto insurance

WHY JOIN THE INDUSTRY?

  • Competitive compensation
  • Training and support
  • 15 days ago
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