Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose : Bringing our heart to every moment of your health.
This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand with heart at its center our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
Position Summary
Join the Coram / CVS team as a Patient Care Coordinator!
This customer service facing position interacts directly with patients, physicians, caregivers, and internal departments to answer questions, solve problems, provide education, and maintain our company’s reputation for high-quality service.
It requires independent and self-directed performance. The primary function is to provide a seamless onboarding experience for new infusion patients to CVS Specialty and Coram.
This position requires a working knowledge of insurance, health care, processing of new referrals, providing customer education, and routine assessment and problem identification.
Challenge your healthcare training or current administration knowledge and customer services skills to make a difference in a patient’s life by supporting new patient referrals and admissions.
Individuals who can balance compassion and kindness with professionalism and customer service will thrive in this position.
Become part of the CVS Health family by joining a growing sector of the healthcare industry, offering a rewarding career and opportunity for advancement.
Coram CVS / specialty infusion services is a Fortune 7 company and national leader in the home infusion and enteral fields.
This is uniquely rewarding opportunity putting your skills and experiences to work supporting an innovative specialty pharmacy operation.
Learn more about us :
Required Qualifications
- Minimum two years experience in customer service and / or healthcare environment
- Minimum two years healthcare insurance coverage / benefit experience
- Minimum one year experience working in Microsoft Office, specifically Excel, Outlook, and Word.
Preferred Qualifications
- Preferred experience working with healthcare insurance and medical terminology
- Preferred Certified Pharmacy technician
Education
Verifiable High School diploma or GED is required
Pay Range
The typical pay range for this role is :
$17.00 - $25.65
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.
The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.
The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.
The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits.
CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.
As for time off, Company employees enjoy Paid Time Off ( PTO ) or vacation pay, as well as paid holidays throughout the calendar year.
Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
Senior PSR - Patient Services Representative - Head and Neck Clinic
Obtains patient demographics on new patients and updates demographics on established patients. Coordinates schedules of patients in and out-patients clinic and provides clerical assistance toward the smooth operation of the facility. Coordinates schedules as directed to patient requiring multiple se...
Sr. Patient Services Representative - Student Clinics
Patient Services Rep to join the team! This position coordinates schedules of patients in an outpatient clinic and provides clerical assistance toward the smooth operation of the facility. Obtains patient demographics on new patients and updates demographics on established patients. Coordinates sche...
Lead PSR - Patient Services Representative - Medicine Specialty Clinic
Directly supervises a group of Patient Services Representatives. Obtains patient demographics on new patients and updates demographics on established patients. Coordinates schedules of patients in an outpatient clinic and provides clerical assistance toward the smooth operation of the facility. Coor...
OP-Patient Services Representatives
Are you a well-organized, personable, and detail-oriented professional with insurance experience looking to make a difference in the healthcare industry? If so, we want YOU to join our team as a Patient Service Representative!. Coordinate with healthcare providers and staff to optimize patient flow ...
Patient Services Representative - Children's Ear, Nose & Throat Clinic
Obtains patient demographics on new patients and updates demographics on established patients. Coordinates schedules of patients in an outpatient clinic and provides clerical assistance toward the smooth operation of the facility. Coordinates schedules as directed to patient requiring multiple servi...
Senior Patient Services Representative - AEGD
The OU College of Dentistry Advanced Education in General Dentistry program seeks an experienced Senior Patient Services Representative. Obtains patient demographics on new patients and updates demographics on established patients. Coordinates schedules as directed to patients requiring multiple ser...
Patient Service Representative - Outpatient Therapy - Quailbrook
The Patient Service Representative (PSR) is the first point of contact for patients and visitors. Full-Time Patient Service Representative. Excellent customer service skills are essential for interacting with patients and visitors in a courteous and professional manner. We bring to life a healing mi...
Senior Patient Services Representative
The OU College of Dentistry Pediatric Residency program seeks an experienced Senior Patient Services Representative. Obtains patient demographics on new patients and updates demographics on established patients. Coordinates schedules of patients in an outpatient dental clinic and provides clerical a...
Phlebotomist Patient Services Representative
The Phlebotomist Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine and for insights into life-defining health decisions. Phlebotomist Patient Services Representative performs with confidence, both the forensic...
Patient Service Representative
This customer service facing position interacts directly with patients, physicians, caregivers, and internal departments to answer questions, solve problems, provide education, and maintain our company’s reputation for high-quality service. Challenge your healthcare training or current administratio...