Agile Product Owner Sr. Advisor - Evernorth Accountable Care - Hybrid

Position Summary

Evernorth Accountable Care is a new business focused on partnering with healthcare providers to form value-based care relationships, improving care for patients and reducing total healthcare costs.

The Agile Product Owner will focus on developing the claims pricing and payment capabilities to support the foundation and long-term growth of the business.

This individual will act as a liaison between business stakeholders and technology to set business objectives, communicate capability requirements, and establish priority of enhancements.

Additionally, the Agile Product Owner will identify opportunities and implement process improvements, establishing deadlines, aligning responsibilities, and monitoring and summarizing progress against goals.

Key responsibilities would include serving as a leader on a claims-focused scrum team, breaking down requirements into user stories that can be worked by technology teams, facilitating refinement sessions, setting direction regarding the sequencing of work, leading and / or participating in agile ceremonies, and liaising with the product manager to ensure team-level priorities are continuously aligned with program-level priorities and objectives.

Additionally, this role includes developing and implementing processes for effective implementation and integration, creating standard operating procedures, and transitioning the capability into a business-as-usual environment.

Essential Functions

Translate business and user objectives into requirements and acceptance criteria, developing and documenting business requirements in a detailed and timely manner

Collaborate in an Agile environment and liaison with team members to effectively communicate business requirements and expectations

Document and maintain project plans / roadmaps to effectively manage expectations internally and externally

Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions

Participate in and / or facilitate ideation and strategy sessions to identify features that will continually enhance the claim pricing and payment capabilities

Test application features in a QA and Production environments to verify accuracy and ensure content is defect free

Identify key trends through the use of data & analytics that drive business decisions

Qualifications

Bachelor’s Degree in related field strongly preferred. Master’s Degree in related field ideal.

Experience within healthcare required; healthcare claims and / or EDI experience preferred

At least 1 year working knowledge of agile methodology and experience interfacing with technology teams in an agile environment required

Advanced knowledge of programs like Jira, Jira Align, Confluence & SharePoint

Proven ability to develop strong working relationships and establish a high level of credibility across functional and lines of business

High attention to detail and proven ability to manage multiple, competing priorities simultaneously.

Ability to sustain momentum under challenging circumstances, working with all stakeholders and delivery teams

Demonstrates strong decision making skills and problem solving techniques

Demonstrates ability to work independently and as part of a collaborative team in a fast paced, high volume, rapidly changing environment

Ability to predict challenges and seek to proactively head-off obstacles

Both technically deep and business savvy enough to interface with cross-functional partners

Strong interpersonal, communication, facilitation, and presentation skills.