Account Manager-Individual Market

Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provide peace of mind to more than 1.

6 million Ohioans through our high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement, and individual plans.

Medical Mutual' s status as a mutual company means we are owned by our policyholders, not stockholders, so we don't answer to Wall Street analysts or pay dividends to investors.

Instead, we focus on developing products and services that allow us to better serve our customers and the communities around us and help our members achieve their best possible health and quality of life.

Account Manager- Individual Market

Responsible for brokers sales results and growth of individual, senior and specialty sales within their designated territory.

Focuses on development with key agencies that have larger books of business and strong growth and marketing plans in order to fully maximize our opportunities.

Sr. Account Manager- Individual Market

Responsible for brokers sales results and growth of individual, senior and specialty sales within his / her designated territory.

Focuses on development with key agencies that have larger books of business and strong growth and marketing plans in order to fully maximize our opportunities.

Assists the Sales Director with training program development, marketing materials and reporting expectations for the entire team.

Acts as a go to for questions from the team and business partners in the organization.

Position offers competitive compensation including base salary plus benefits plus sales incentive plan.

Responsibilities

Account Manager- Individual Market

• Works with Brokers / Agencies, and key internal partners to identify and analyze trends, hot issues and problems. Recommends solutions and comes to a resolution which satisfies MMO and the Broker Agencies, as well as large association clients within individual segment.
• Provides ongoing education of MMO updates, products and industry trends to the Brokers / Agencies within their region which helps improve efficiencies and sales production with MMO.
• Builds relationships with the Broker Agencies to promote the growth and sale of profitable business for MMO.
• Develops strategic plans and analysis to further develop market growth in assigned region. Anticipates potential market changes due to legislative development.
• Performs other duties as assigned.

Sr. Account Manager- Individual Market

• Manages broker relationship for key brokers with a large book of individual and Medicare business as well as significant growth opportunities
• Works with Sales Director to develop and manage broker marketing CFR
• Work with marketing team and Broker Sales Team to evaluate and develop marketing materials and initiatives that will maximize our brand and generate leads for brokers
• Lead broker team and external broker training efforts in terms of content, strategy and effectiveness
• Develop and manage FMO strategy with Sales Director
• Lead broker communications strategy and content development with Sales Director and Communications team
• Performs other duties as assigned

Qualifications

Qualifications

Account Manager- Individual Market

Education and Experience

• Bachelors Degree or a combination of education and experience.
• 2 years sales and territory management experience.
• Experience with Individual and Medicare health insurance products preferred.

Professional Certification(s) :

Ohio Health and Life License, FFM and AHIP Certifications

Technical Skills and Knowledge :

• Strong knowledge of the individual and senior markets including ACA, short-term, Medicare Supplement, Medicare Advantage and individual specialty products.
• Ability to take complex ideas / solutions and build them into a cohesive sales story.
• Demonstrated presentation skills and effectiveness with presenting in front of senior leadership and large groups of external brokers and / or potential members.
• Advanced Microsoft Office skills.

Sr. Account Manager- Individual Market

Education and Experience

• Bachelors Degree in business administration, sales or similar field or a combination of education and experience.
• Five (5) years of sales and territory management experience preferrable with broker-related Individual / Senior Products.
• Demonstrated track record of success and leadership.

Professional Certification(s) :

Ohio Health and Life License, FFM and AHIP Certifications

Technical Skills and Knowledge :

• Mastery of Microsoft Office products including MS PPT, Word, and Excel
• Demonstrated presentation skills and effectiveness with presenting in from of senior leadership and large groups of external brokers and or members / potential members
• Proven ability to take complex ideas / solutions and build them into a cohesive sales story
• Well versed on Medical Mutual products, differentiators, and technology capabilities as well as having strong knowledge of the individual and senior markets including ACA, short-term, Medicare Supplement, Medicare Advantage and individual specialty products.

Medical Mutual is looking to grow our team! We truly value and respect the talents and abilities of all of our employees.

That's why we offer an exceptional package that includes :

A Great Place to Work :

• Top Workplace in Northeast Ohio. Year after year we've received this recognition!
• On-site wellness center at most locations. Enjoy personal trainers, towel service, locker room, weight room, elliptical machines, and a variety of classes!
• On-site cafeteria serving hot breakfast and lunch, at most locations. Choices ranging from salad bar, made to order, hot and cold sandwiches, or a variety of entrees cooked fresh daily.

Convenience store at most locations

• Employee discount program. Discounts at many places in and around town, just for being a Medical Mutual team member
• Business Casual attire

Excellent Benefits and Compensation :

• Competitive compensation plans
• Employee bonus program
• 401(k) with company match and an additional company contribution
• Excellent medical, dental, vision, and disability insurance

An Investment in You :

• Career development programs and classes
• Mentoring and coaching to help you advance
• Education reimbursement up to $5K per year

About Medical Mutual :

We strive to create peace of mind. Our customers can trust us to do things right and to help them get value from their health plan.

We're the largest health insurer in Ohio and for over 85 years, we've been serving our members and the Ohio communities where they live and work.

Medical Mutual is a Top Place to Work in Northeast Ohio with exceptional career opportunities that offer challenge, growth and a great work / life balance.

We want talented, innovative, and driven people to help us continue to be the best health insurance choice of Ohioans and help make Ohio the best it can be! Our headquarter building is located in the heart of downtown Cleveland and we have multiple offices throughout the state.

Join us at one near you!

At Medical Mutual and its family of companies we celebrate differences and are mutually invested in our employees and our community.

We are proud to be an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, veteran status, or disability status.

We maintain a drug-free workplace and perform pre-employment substance abuse and nicotine testing.