Live Services Product Director

The Shrapnel team is seeking bright minds from every culture, discipline, and background to join us on a new creative endeavor.

We're a mission-focused team with industry roots in world-class game development, studio building, and platform creation.

Our goal is empowering the world to share in our playful collaboration at the intersection of gaming, creation, and ownership.

The Shrapnel team is seeking bright minds from every culture, discipline, and background to join us on a new creative endeavor.

We're a mission-focused team with industry roots in world-class game development, studio building, and platform creation.

Our goal is empowering the world to share in our playful collaboration at the intersection of gaming, creation, and ownership.

The Job

Our team is seeking a passionate and experienced Live Services Product Director to join our team. This role is critical to the success of our live services products, which include early access programs, battle passes, and web3 ecosystem strategies like staking and in-game item purchases.

The ideal candidate will work cross-functionally to create and execute comprehensive product lifecycle plans, ensuring that every product we launch has clear Objectives and Key Results (OKRs) and a detailed strategy to achieve them.

Who Will Be A Great Fit

We welcome your uniqueness. Research shows that diverse teams do the best work. Our customers are all over the world, and from all walks of life.

It's important that we're not all the same, so that we can draw on our differences, what we've experienced, and how we think.

Focus on Live Services Products :

• Drive the success of products like early access programs, battle passes, web3 ecosystem strategies (promotion, in-game item purchases), and other live services.
• Stay informed on industry trends and best practices to ensure our products remain competitive and innovative.

Financial and Performance Analysis :

• Conduct financial forecasting and performance analysis for live services products.
• Use data-driven insights to inform decision-making and strategy adjustments.

OKR Achievement and Evaluation :

• Monitor the performance of live services products against their OKRs.
• Identify and drive alignment for changes if OKRs are not met, ensuring continuous improvement and adaptation of strategies.

Cross-Functional Collaboration :

• Work closely with teams across product development, marketing, finance, and operations to ensure seamless execution of live services products.
• Facilitate communication and alignment among stakeholders to drive product success.

Product Lifecycle Management :

• Develop and execute product lifecycle plans, including product design documents, go-to-market strategies, and financial forecasts.
• Ensure that each new live service product has well-defined OKRs and a clear roadmap to achieve them.

Strategic Planning and Execution :

• Craft strategies that make live services products more successful for the business.
• Own follow up to ensure we are learning what can be improved and how to implement those improvements effectively.

Nice to Have

• 5 year's experience leading AAA game experience or enterprise experience.
• Bachelor's degree in business, Marketing, Product Management, or a related field; MBA preferred.
• Proven experience in product management, specifically in live services, gaming, or related industries.
• Strong track record of successfully launching and managing live service products.
• Excellent cross-functional collaboration and communication skills.
• Strategic thinker with strong analytical skills and the ability to make data-driven decisions.
• Passionate about the gaming industry and web3 ecosystem.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously.
• Office365 and Google Suite proficiency.
• A mindset of continuous improvement; humble and ambitious.
• Prior experience in a startup environment or small business.
• Adaptable, with a good sense of humor.
• Multi-lingual

The Perks

• Competitive Salary and excellent Benefits.
• Flexible hours.
• Visibility and input to business strategy, including technology and creative partners.
• Autonomy and latitude within your role.
• Tight knit, highly experienced, fun-loving team.

Additional Information :

The base salary range for this full-time position is $150,000 - $220,000 + stocks + tokens + benefits. Our salary ranges are determined by role, level, and location.

Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Seniority Level : Senior

Industry : Video Games

Employment Type : Remote

Job Functions : Product Management, OKRs, Strategy

The Fine Print

At Shrapnel we prefer working in-office, together. We believe working in the same space can accelerate progress, improve collaboration, and is definitely more fun.

But in-office work doesn't make sense for everyone at this time, and technology makes certain remote work possible. So for certain roles and perfect candidates we are open to discussing remote work.

Please apply and we'll decide case by case. In all cases, though, you must be allowed to work in the US without a visa.

We're following WA state's health guidelines regarding COVID-19. We make every effort keep our office safe and our employees healthy.

No one comes to work sick, not even a sniffle. Our office is big enough to stay 6-feet apart easily, but if you're in a meeting where distance is not possible and you're not vaccinated then we require a mask (vaccinated folks might want to wear one too, your choice).

Hand sanitizer is always close by, and the nightly janitor crew sanitizes work surfaces for the next day. We believe in the benefits of vaccines, but don't require it.

For now, masks are required in the public areas of our building, whether vaccinated or not, but if you're working alone in a room you don't need to wear a mask.

https : / / coronavirus.wa.gov / information-for / business / workplace-safety-guidance

NEON Machine Inc and its subsidiaries are equal opportunity employers. Qualified candidates will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.