Job Description
Job Description
3+ Years as an Automotive Service Advisor
Monday through Friday schedule!
$50-$65k base salary + commission. Successful advisor earns over $90k
Automotive shop in Farmingdale, NY searching for experienced Automotive Service Advisors to join their Truck and Car shop.
Since its inception in 1991, this shop has established a reputation built on honesty, ethics, and high-quality service. We pride ourselves on maintaining a clean, organized work environment equipped with state-of-the-art technology and tools.
Our team culture focuses on employee well-being, with a strong emphasis on work-life balance and career growth opportunities.
As a growing business, we offer a supportive environment where our employees can thrive through continuous training and professional development.
We specialize in servicing heavy-duty and medium trucks (both diesel and gas), working on a range of domestic, Asian, Euro, and some hybrid vehicles.
Our shop is equipped with a dedicated team of experienced technicians.
We are seeking an experienced Automotive Service Advisor with 3+ years of experience. This role is perfect for someone looking to grow into a long-term career, as our shop offers numerous training opportunities and encourages professional development.
The ideal candidate will possess a strong background in customer service, ideally with experience in diesel trucks and fleet management.
Responsibilities :
- Provide exceptional customer service, focusing on solving customer problems rather than aggressive sales tactics
- Manage service orders and coordinate between technicians and customers
- Oversee a busy shop with 8090 work orders at any given time
- Work closely with our team of 3 advisors, a service manager, and office manager
- Contribute to an ethical, positive, and team-oriented work environment
Qualifications :
- Minimum of 3 years of experience in a Service Advisor role
- Knowledge of diesel and gas trucks, heavy-duty / medium vehicles preferred
- Strong communication and interpersonal skills
- Positive, outgoing, and bubbly personality
- Ability to thrive in a busy environment
- Passionate about learning and professional growth
- Ability to stay organized and manage multiple tasks in a fast-paced environment
What we offer :
- Monday to Friday, 7 : 30 AM 5 : 00 PM
- 401k
- Health, dental, and vision insurance
- Paid Time Off
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