Software (Technical) Support Engineer I

Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world.

Our expertise in modifying materials at atomic levels and on an industrial scale helps our customers who make smartphones, supercomputers, virtual reality headsets, autonomous vehicles and more transform their ideas into reality.

Our innovations Make Possible a Better Future.

The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.

Inside our company, we apply the idea of make possible as we work together. We value our people and teams who turn possibilities into reality by advancing our strategy, accomplishing great things and empowering others.

We are deeply committed to fostering a Culture of Inclusion where every person knows they belong, feels empowered to bring their whole self to work, and is inspired to grow.

If you’re looking for a great place to grow your career, consider Applied Materials. With the data explosion and new investment in semiconductors, it’s an exciting place to be.

Key Responsibilities

• Understand, research, and resolve internal and external application and systems issues.
• Create, test, and verify installation / upgrade instructions for Applied Materials’ product releases.
• Participate in product testing, documentation reviews, and user conferences.
• Provide off-hours customer support via pager and cellular telephone as scheduled. Provide telephone coverage as scheduled.
• Attend Applied Materials’ classes in designated product line and external classes for third-party software.
• Provide ongoing training to customers for technical and systems issues.
• Deliver updates and reports to managers, partners and peers.

Requirements

• Graduating with a Bachelor's Degree in Computer Science, Software Engineering, or related field.
• Student must be in good academic standard at their university, with a preferred GPA of 3.0 or above on a 4.0 scale.

Qualifications

Education : Bachelor's Degree (Required)

Skills

Certifications : Languages :

Languages :

Years of Experience : Up to 1 Year

Work Experience

Additional Information

Travel

Yes, 10% of the Time

Relocation Eligible

U.S. Salary Range

$56,000.00 - $77,000.00

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members.

In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

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