Talent.com
serp_jobs.error_messages.no_longer_accepting
Field Tech Support

Field Tech Support

EchoStarJackson, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You’re the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.

Job Duties and Responsibilities

What You’ll Do :

You’ll visit customers’ homes, solve problems, and introduce them to smart home tech.

  • Install and service DISH equipment and smart home products in customers’ homes
  • Teach customers how to use their tech and offer additional services when helpful
  • Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team

What’s in it for You :

  • Career Growth : Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
  • Pay Increases : Automatic promotion after 6 months with a $1 / hour raise. Additional promotions with 5–10% pay increases based on performance
  • Bonus Potential : Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs—redeemable for travel, electronics, and more
  • Comprehensive Benefits : Paid training, time off,  Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
  • Exclusive Perks : Complimentary DISH TV ($114.99 / month), discounts on Sling TV ($5 / month), and Boost Mobile plans (starting at $15 / month), company-provided van, tools, and uniforms
  • Paid Training You’ll Get :

  • Clear, step-by-step guidance for installations and service
  • Smart home tech knowledge to support and educate customers
  • Best practices created by our most experienced techs
  • Skills, Experience and Requirements

    What You’ll Need :

  • Valid Driver’s License : Clean record required
  • Schedule Flexibility : Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
  • Physical Ability :
  • Climb ladders (up to 40 ft)
  • Lift up to 70 lbs
  • Must meet and maintain 335 lb weight limit
  • Customer Focus : Build trust and create a great experience
  • Problem-Solving : Tackle a variety of challenges on the spot
  • Determination : Work in tight spaces and all kinds of weather
  • Adaptability : Handle changes and unexpected tasks with ease
  • Benefits :

    From versatile health perks to new career opportunities, check out our benefits on our careers website .

    Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.

    The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

    We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school / graduation from your application documents before submission and throughout our application process.

    EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make  echostar.com  and  jobs.echostar.com  accessible to users. Please contact leaves@dish.com if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

    Click the links to access the following statements :   EEO Policy Statement ,  Pay Transparency , EEOC Know Your Rights ( English / Spanish )

    Salary Ranges

    Compensation : $18.75 / Hour

    serp_jobs.job_alerts.create_a_job

    Field Tech • Jackson, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Federal Customer Support Engineer

    Federal Customer Support Engineer

    VirtualVocationsJackson, Mississippi, United States
    serp_jobs.job_card.full_time
    A company is looking for a Federal Customer Support Engineer.Key Responsibilities Act as a primary support resource for federal customers, troubleshooting data-centric security solutions Provide...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Associate Support Technician

    Associate Support Technician

    VirtualVocationsJackson, Mississippi, United States
    serp_jobs.job_card.full_time
    A company is looking for an Associate Support Technician to provide technical support for internal users.Key Responsibilities Install, configure, maintain, and troubleshoot device and application...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Technical Lead

    Technical Lead

    VirtualVocationsJackson, Mississippi, United States
    serp_jobs.job_card.full_time
    A company is looking for a Technical Lead to oversee a development team focused on CI / CD platform engineering and automation. Key Responsibilities Lead and mentor a team of CI / CD platform engineer...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Electrophysiology Technical Support Specialist

    Electrophysiology Technical Support Specialist

    VirtualVocationsJackson, Mississippi, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Tech Sales Support Specialist, EP.Key Responsibilities Provide technical and clinical support to Electrophysiology field staff and internal clients through vario...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Customer Support Team Lead with CJIS Certification

    Customer Support Team Lead with CJIS Certification

    VirtualVocationsJackson, Mississippi, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Support Team Lead to drive operational excellence in customer support.Key Responsibilities Lead and coach a team of support agents while fostering a positive t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Technical Support Engineer

    Technical Support Engineer

    VirtualVocationsJackson, Mississippi, United States
    serp_jobs.job_card.full_time
    A company is looking for a Technical Support Engineer to provide customer support and troubleshoot technical issues.Key Responsibilities Serve as the primary contact for customer inquiries and tr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Solution Owner for IT Applications

    Solution Owner for IT Applications

    VirtualVocationsJackson, Mississippi, United States
    serp_jobs.job_card.full_time
    A company is looking for a Solution Owner for Customer Support IT Applications.Key Responsibilities Act as the primary IT liaison for Customer Support, identifying and shaping new business initia...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Information Technology Professional (IT Support)

    Information Technology Professional (IT Support)

    US NavyJackson, Mississippi, United States
    serp_jobs.job_card.part_time
    At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be l...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Tier 1 Tech Support Technician

    Tier 1 Tech Support Technician

    John Staurulakis (jsitel.com)Madison, Mississippi, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    JSI invites you to join our team as a.Tier 1 Tech Support Technician.As a Tier 1 Tech Support Technician, you will be responsible for answering inbound tech support calls to troubleshoot, investiga...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Technical Support Specialist

    Technical Support Specialist

    VirtualVocationsJackson, Mississippi, United States
    serp_jobs.job_card.full_time
    A company is looking for a Technical Support Specialist II to provide expertise in supporting end users and commercial teams for water analysis products. Key Responsibilities Recommend and trouble...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Application Support Team Lead

    Application Support Team Lead

    VirtualVocationsJackson, Mississippi, United States
    serp_jobs.job_card.full_time
    A company is looking for an Application Support Team Lead (NextGen).Key Responsibilities Lead and mentor a team of Application Support Specialists, ensuring adherence to protocols and performance...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Associate Technical Support

    Associate Technical Support

    VirtualVocationsJackson, Mississippi, United States
    serp_jobs.job_card.full_time
    A company is looking for an Associate Technical Support (TSE).Key Responsibilities Provide exceptional customer service and resolve customer concerns in a timely manner Document interactions and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Technical Support Representative

    Technical Support Representative

    VirtualVocationsJackson, Mississippi, United States
    serp_jobs.job_card.full_time
    A company is looking for a Technical Support Representative to assist partners with technical inquiries and product support. Key Responsibilities Resolve customer inquiries across various channels...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Director of Technical Support

    Director of Technical Support

    VirtualVocationsJackson, Mississippi, United States
    serp_jobs.job_card.full_time
    A company is looking for a Director of Technical Support.Key Responsibilities Build strong cross-departmental relationships and serve as a trusted adviser to global teams Contribute to the Globa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Global Services Tech I

    Global Services Tech I

    Ashley Furniture IndustriesPearl, MS, United States
    serp_jobs.job_card.full_time
    Global Services Tech I (Verona site).Monday-Friday (8am-4 : 30pm) (ONSITE).We are seeking a Global Services Tech I to provide comprehensive technical support for end-users across our organization.Thi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Field Support Technician

    Field Support Technician

    TEKsystemsJackson, MS, United States
    serp_jobs.job_card.permanent
    Headquartered in Baton Rouge, LA, serves patients across Louisiana and Mississippi through a network of hospitals, clinics, physicians, elderly housing and integrated information systems.Dominic Ho...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    API Technical Support Analyst

    API Technical Support Analyst

    VirtualVocationsJackson, Mississippi, United States
    serp_jobs.job_card.full_time
    A company is looking for an API Technical Support Analyst to assist customers with implementing APIs and create technical documentation. Key Responsibilities Create sample applications and publish...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Enterprise Support Analyst

    Enterprise Support Analyst

    VirtualVocationsJackson, Mississippi, United States
    serp_jobs.job_card.full_time
    A company is looking for an Enterprise Deployment Program Operations & Support Analyst.Key Responsibilities : Operate L1 queue in Jira. manage customer communications for incidents and maintenance...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Global Services Tech I (Pearl)

    Global Services Tech I (Pearl)

    Ashley Furniture IndustriesPearl, MS, US
    serp_jobs.job_card.part_time
    Global Services Tech I (Verona site).Monday-Friday (8am-4 : 30pm) (ONSITE).We are seeking a Global Services Tech I to provide comprehensive technical support for end-users across our organization.Thi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Field Support Representative

    Field Support Representative

    DSI SystemsJackson, MS, US
    serp_jobs.job_card.full_time
    Field Support Representative (At&T).The Field Support Representative (AT&T) plays a critical role in ensuring consistent, high-quality retail execution across assigned locations.This role is primar...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day