Office Assistant 3 - SAU - Lakewood

Salary : $3,330.00 - $4,423.00 Monthly

Location : Pierce County - Lakewood, WA

Job Type : Full Time - Permanent

Job Number : 2024-11249

Department : Dept. of Corrections

Division : CCD - Section 4

Opening Date : 10 / 29 / 2024

Closing Date : 11 / 5 / 2024 11 : 59 PM Pacific

Salary Information : The high end of the salary range, Step M is typically a longevity step

Description

Office Assistant 3 (OA3) Community Corrections Division

Lakewood, WA

WFSE DOC Salary Range 38 : $3,330.00-$4,423.00)

• If you are viewing this posting from an external job site (such as Indeed) , copy / paste and search via the following link to apply directly to this and other positions within our agency :
• DOC offers a free ORCA card to all employees who are permanently assigned work in King, Pierce, and Snohomish counties.
• 10 / 29 / 2024 : We are reopening this recruitment and extending the deadline to apply. If you previously applied to this recruitment, you do not need to again.

The Mission of Washington State Department of Corrections (DOC) is to improve public safety by positively changing lives.

Our agency is looking to fill a full-time, permanent Office Assistant (OA3) vacancy within the Community Corrections Division.

This position works for the South Pierce County Special Assault Unit (SAU) located at the Parkland Field Office, 10109 South Tacoma Way, Lakewood, WA 98499.

The North and South Pierce County SAUs supervise Level 1, 2, and 3 sex offenders who are currently under supervision for a sex offense.

In addition, the units will supervise those individuals convicted of kidnapping if they are required to register with the Sheriff.

Under general supervision from the Secretary Supervisor, this position performs file management and routine, advanced clerical support tasks for three Community Corrections Division Field Units.

Working independently, you will perform a variety of complex clerical projects and assignments; respond to Support Staff Work Request forms or inquiries requiring substantive knowledge of office / department policies and procedures;

and perform duties involved with working at the reception desk. Work hours : Monday-Friday, 8 : 00 am to 5 : 00 pm.

We are looking for teammates who share our vision of public service and are committed to an equitable and inclusive culture that fosters and inspires excellence, while promoting innovation, engagement, and safety, leading to better outcomes for our community and our agency.

If you have a passion for service - review, decide, and apply!

HOW TO APPLY

Complete the online application accessible via the 'Apply' button located at the top right corner of this posting and attach the following required documents :

• Cover letter regarding your interest in this position.
• Detailed chronological resume . Your resume will not substitute for the 'Work Experience' section of the online application.
• And include at least three professional-level references with valid phone number and email for each. Review the 'Supplement Information' section for the requirements and definition of professional references.

References are not contacted until after the interview process.

Applicants wishing to claim Veterans' preference should attach a copy of your DD-214 (member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs.

Do not include personally identifiable information or personal photos within your application packet.

Incomplete application packages or 'see resume' in lieu of the requested information may disqualify you from the process.

Duties

Manage and maintain electronic and physical files.

• Database entry and retrieval from various systems, such as OMNI (Offender Management Network Information) and OnBase.
• Archive closed DOC field files.

Provide front desk reception on a rotational basis.

• Greet and direct clients, general public, and / or stakeholders to the appropriate staff.
• Manage a multi-line phone system.
• Receive equipment and supplies from vendors.

Provide general office support in multiple area.

• Process incoming / outgoing mail.
• Prepare the Duty Officer roster.
• Manage / inventory / order supplies; copy / distribute court documents; and schedule conference rooms.

Other duties as assigned.

Qualifications

Required Qualifications

• High school diploma or GED equivalent.
• Six months of clerical experience.
• Computer knowledge.
• And must maintain an unrestricted driver's license valid in the State of Washington.

The successful candidate will possess the following skills and abilities :

• Maintain regular and reliable attendance.
• Must respect and maintain confidentiality.
• Ability to assist individuals with various criminal backgrounds.
• Ability to file, use proper grammar, punctuation, and spelling.
• Ability to effectively communicate verbally and in writing with coworkers, the public, and criminal justice agencies / stakeholders.

Supplemental Information

Vision : Working together for safer communities.

Mission : Improving public safety by positively changing lives.

Our Commitment : To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.

DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.

Visit for more information about our agency.

IMPORTANT NOTES :

References : A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies.

If you do not have any or sufficient professional references, include non-related professionals, such as educators or other professional associates.

Within your online application (or attachment), you must include a minimum of three professional references with a valid email and phone number for each.

Current / recent supervisors are preferred. Make sure you complete the following fields for each reference :

• First and Last name
• Title (include their relationship to you, for example : Field Administrator, former supervisor)
• Phone
• Email
• Address Line 1 (list the name of the organization where you worked with the reference)
• DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I-9.

The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form.

• DOC does not use E-Verify : We are not able to extend STEM-Optional Practice Training (OPT). For information, please visit
• Foreign equivalent degrees awarded outside the United States must have a credential evaluation report attached to your application.

You may request the required evaluation / documentation from and Until this documentation is provided, you will not be selected to move forward in the hiring process.

Employment eligibility verification requirements : DOC complies with the requirements for the federal Employment Eligibility Verification Form I-9.

The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form on the first day of employment.

• A background check including criminal record history will be conducted prior to a new hire. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
• You may work directly with or near individuals who have committed a crime in a potentially hazardous setting. Consider this when deciding to apply.
• Pre-employment Drug Test : We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws.

A pre-employment drug test may be administered as part of the selection process; applicants who test positive for any controlled substances may be disqualified from consideration.

• Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and / or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
• Salary is based on experience and is determined at the time an offer of employment is made. The salary listed in the job posting includes Steps A-M.

Step M is a longevity step and is typically gained six years after being assigned to Step L in your permanent salary range.

• Represented Position : This position is represented by the Washington Federation of State Employees (WFSE).
• Note : This recruitment may be used to fill other (permanent or non-permanent) positions within 60 days after the listed position(s) have been filled.

What We Offer :

As an employee of the Department of Corrections, your work-life integration is a priority. Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation.

Besides comprehensive family insurance for medical, dental, and vision, these perks also may include :

• Remote / telework / flexible schedules (depending on position)
• Up to 25 paid vacation days each year, in accordance with the CBA
• 8 hours of paid sick leave per month
• 12 paid holidays each year
• Generous retirement plan
• Flex Spending Accounts
• Dependent Care Assistance
• Deferred Compensation
• Visit our to see more!

For questions about this recruitment , or to request reasonable accommodation in the application process, contact Make sure you reference the recruitment / job # listed above, it begins with 2024-.

For TTY service, call the Washington Relay Service at 7-1-1 or 1-800-833-6388.

More than Just a Paycheck!

Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket.

Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security.

That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read about our benefits :

The following information describes typical benefits available for full-time employees who are expected to work more than six months.

Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note : If the position offers benefits which differ from the following, the job posting should include the specific benefits.

Insurance Benefits

Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses.

Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website.

The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement and Deferred Compensation

State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs.

For additional information, check out the Department of Retirement Systems' web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security

All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness

If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays

Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note : Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday;

or for the entire work shift preceding the holiday.

Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours.

Pay status includes hours worked and time on paid leave.

Sick Leave

Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment.

Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.

Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.

Pay status includes hours worked, time on paid leave and paid holiday.

Vacation (Annual Leave)

Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA).

Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.

Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis.

Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.

Pay status includes hours worked, time on paid leave and paid holiday.

As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and / or retention of a candidate or employee for a Washington Management Service position.

Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.

Note : Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so.

However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.

Military Leave

Washington State supports members of the armed forces with 21 days paid military leave per year.

Bereavement Leave

Most employees whose family member or household member dies, are entitled to three (3) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.

Additional Leave

Leave Sharing

Family and Medical Leave Act (FMLA)

Leave Without Pay

Please visit the State HR Website for more detailed information regarding benefits.

Updated 12-31-2022

This position requires the ability to assist individuals with various criminal backgrounds. Is this something you would be willing to do?

Select your highest level of education.

• High school diploma or GED equivalent.
• High school diploma or GED equivalent AND some college-level coursework.
• Associate degree from an accredited institution.
• Bachelor's degree or higher from an accredited institution.
• None of the above.

How much clerical experience do you possess?

• Less than 6 months.
• At least 6 months.
• 7-11 months.
• 12-17 months.
• 18-23 months.
• 24 months or more.
• I do not have this type of experience.

Your response to this question will be used to see how well you follow directions and will help us determine your qualifications.

If you have clerical experience, LIST THE FOLLOWING FOR EACH RELATED POSITION : Name of the agency / organization; Position title;

Length of duty (in months); Weekly hours (if part-time); and Summary of primary duties. You may copy / paste the requested info from your application but incomplete answers or answering with 'see resume' may disqualify you from the process.

Your response must be discoverable within your application.

As stated in the job posting, this position is required to maintain an unrestricted driver's license valid in the State of Washington.

• Do you have a valid, unrestricted driver's license? NOTE : An unrestricted driver's license is the most common type of driver's license that is NOT under suspension or inactivation;
• or subject to the terms of a consent order or other disciplinary action imposed by the jurisdiction that issued the license;

or limited by supervision or location requirements.

No, and I understand this disqualifies me from moving forward in the process.

Select the Microsoft Office programs you have working knowledge of and have used as a part of your daily assigned duties. Check all that apply.

• Word
• Outlook
• Excel
• Teams
• SharePoint
• Access
• Visio
• PowerPoint
• Publisher
• OneNote
• I do not have this type of experience

Which one of the following best describes your work experience in an environment where you were responsible for performing several tasks simultaneously while having continual interruptions?

Examples might be answering multiple telephone lines, greeting visitors, inputting data into computers, scheduling meetings, answering questions of staff, and making travel arrangements.

• I have less than 12 months of this experience.
• I have 12 to 23 months of this experience.
• I have 24 to 35 months of this experience.
• I have 36 months or more of this experience.
• I do not possess this experience.

Do you have experience managing a multi-line phone system?

Do you have experience entering and retrieving information from a database or centralized system?

Did you attach a current RESUME and COVER LETTER to your online application? (This is a required step.)

Did you include at least THREE PROFESSIONAL-LEVEL REFERENCES with valid email and phone number for each to your completed online application?

And did you include current or recent supervisors? If 'No', explain in the next question. Note : References are not contacted until after the interview process. (This is a required step.)

If you did not include current or recent supervisors OR at least three professional-level references, explain why. If this does not apply, type in N / A.

Note : Review the 'Supplemental Information' section of the job posting regarding the requirements / options around references.

How did you hear about this opportunity?

• Careers.wa.gov; jobs.doc.wa.gov; or governmentjobs.com
• Indeed
• DOC social media (Facebook, LinkedIn, Twitter)
• Job / career fair
• Job boards (Monster. ZipRecruiter, GlassDoor, CareerBuilder)
• WorkSource
• Veteran outreach
• Referral from current DOC employee
• Other

If you selected 'Other' or 'Referral' in the previous question, feel free to elaborate.

If hired for this position, do you currently possess required documents to allow you to legally work within the United States?

For a list of acceptable documents, visit

If hired for this position, will you require employer sponsorship, either now or in the future?

Before you submit, thoroughly review your completed online application and make sure you have included all required documents and information.

Select 'Yes' if you are submitting a complete application packet to the best of your knowledge. Note : As a reminder, your resume will not substitute for the 'Work History' section of the online application or Question 4 above.

No, and I realize that submitting an incomplete application packet may disqualify me from the process.

Required Question