Quality Assurance Specialist

Salary : $49,099.93 Annually

Location : Rockingham County, NC

Job Type : Full Time Regular

Job Number : 01709

Department : Social Services

Division : Administration

Opening Date : 08 / 18 / 2025

Closing Date : Continuous

Summary

Rockingham County is an equal opportunity employer and will comply with federal and state statutes regarding discrimination in employment matters.

This posting is continuous and will remain posted to fill vacancies as they become available. Applicants that apply to this posting will be considered for any vacancies of this type and will only need to apply once.

• Paid Medical, Dental, Vision & Life Insurance
• Onsite wellness / medical clinic
• Onsite fitness center
• Retirement
• Flexible Spending
• Paid Vacation, Sick & Holidays
• Bereavement
• Community Service Leave
• Weekends Off (varies by position)
• Flexible Work Schedules & Telework Options (varies by position)
• Tuition Reimbursement
• 401-K & 457 Plans with county match up to 1% of base salary

Provide independent review and quality improvement processes for the Supplemental Nutrition Assistance Program (SNAP), Crisis Intervention Program (CIP), Low Income Energy Assistance Program (LIEAP), Medicaid and Work First programs including case file reviews, data collection, and analysis and reporting on findings.

Examples of Duties

PRIMARY DUTIES :

ADDITIONAL DUTIES :

Knowledge, Skills and Abilities

Physical Requirements

This work requires the regular exertion of up to 10 pounds of force; work regularly requires sitting, speaking or hearing, using hands to finger, handle or feel and repetitive motions, frequently requires walking, reaching with hands and arms, pushing or pulling and lifting and occasionally requires standing, climbing or balancing, stooping, kneeling, crouching or crawling and tasting or smelling; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and / or to make fine distinctions in sound; work requires preparing and analyzing written or computer data, operating motor vehicles or equipment and observing general surroundings and activities; work has no exposure to environmental conditions; work is generally in a moderately noisy location (e.g. business office, light traffic).

Minimum Qualifications

Education and Experience

Graduation from an accredited four year college or university and two years of experience in a public social service organization, OR a two year degree and four years of experience in a public social service organization, or related field, OR an equivalent combination of education and experience.

Preferred Qualifications

Supplemental Information

ADDITIONAL REQUIREMENTS :

In the event of a disaster, HHS is designated as a lead agency for coordinating mass care operations. In particular, HHS works with the American Red Cross, Emergency Services other state agencies and volunteer relief organizations in disaster situations to coordinate the capability to meet basic human needs (shelter, food, relief supplies, disaster public assistance inquiries, and emergency social services) during a disaster situation. All HHS staff are expected to be available to support the operation of shelters as needed.

The Public Service Loan Forgiveness Program is intended to encourage individuals to enter and continue to work full-time in public service jobs. If you have student loans and you are selected for full-time employment with Rockingham County, you may qualify for forgiveness of the remaining balance due on your William D. Ford Federal Direct Loan after you have made 120 qualifying payments on those loans while employed full-time by certain public service employers. Click on the link below to see whether you might qualify.

Medical, Dental, and Vision Insurance

For Full Time employees in a regular position, insurance is available and effective the first day of the following month after having worked for an entire month. The County currently pays 100% of the cost for regular employees working at least 30 hours per week. Dependent coverage is also available.

Paid Time Off

This benefit is available to regular employees working at least 20 hours per week. Time off includes :

Vacation / Annual Leave

Sick Leave

Paid Holidays .

Bereavement

Local Government Retirement System

All employees in regular full or part time position are required to contribute to the retirement system. Contributions are taken on a pre-tax basis. The current contribution amount is 6%.

Supplemental Retirement Plans

NC 401(k)- Employees have the option of making contributions on a pre or post tax basis to a 401(k) and on a pre tax basis to a a 457(b) plan. Contributions will be matched by the county, up to 1% or their annual base salary.

Other Insurance

Insurance such as life, short term disability, and cancer care are available to regular employees and can be paid through payroll deduction.

Direct Deposit

All employees are required to have direct deposit.

Other Benefits

Annual longevity payment beginning with the 6th full year of full or part time regular employment