Human Resources Manager

About Omaha Country Club

Founded in 1899, Omaha Country Club has cultivated a rich heritage over 125 years, and is well known in the community for setting a standard of excellence.

Once primarily a golf and dining club, over time, OCC has evolved to offer a myriad of facilities and services befitting a fine country club.

The heart of the Club is a highly active and loyal membership, many of whom are legacy members. The membership enjoys a championship golf course, premier golf practice facilities, beautiful dining and banquet rooms, tennis and pickleball courts, an outdoor swimming complex, and a trap shooting range.

The Club will be undergoing a full pool renovation in 2024 and a renovation to hospitality areas in the Clubhouse in 2025.

Omaha Country Club was honored to be selected by the USGA to host two major golf Championships : the 2013 and 2021 U.S. Senior Open Championships.

Omaha Country Club Facts and Figures

Employees : In-season approximately 230 / Off-season approximately 90.

Current Members (approximate) : 500 (400 Golf, 50 Non-Golf, 50 National).

Operating Hours : Clubhouse and Golf Learning Center are open Tuesday - Sunday in-season, with a reduction in schedule and hours January - March.

The golf course and practice facility are closed November - Mid-March (weather dependent).

Event Calendar : The Club provides a full calendar of member events throughout the season in addition to member special event bookings.

Key Occasions : Celebrations are held on major holidays. Key golf events include Men's Opening Day (May), Member / Guest Tournament (June / September), and the Member / Member Tournament (August).

Human Resources Manager Position Overview

The Human Resources Manager (HRM) position has been unoccupied for several years as HR functions were outsourced. OCC is looking for a positive influence to strengthen our team.

Our team goal is to provide the utmost in service excellence for our discerning membership.

The new Human Resources Manager will report to the General Manager and will be a key position within Omaha Country Club's Management Team.

The HRM will work with all department heads to lead, implement, and assist with the human resources functions for the Club.

The HRM will serve all employees of Omaha Country Club with a warm demeanor providing consistent, accurate and reliable communications and assistance.

This is typically a Monday - Friday, on-site position. This position may evolve over time with potential flexibility regarding hours and daily schedule.

Candidate Attributes

OCC is looking for a strong, positive, seasoned professional to handle all aspects of human resources functions for the Club.

The candidate must be detail-oriented, with high integrity, a strong drive and ambition, and a good moral compass.

The candidate must understand the importance and be accountable for producing accurate, succinct, and consistent written and verbal communications, with a high level of confidentiality.

The candidate must be honest and fair and possess the ability to welcome and foster a diverse and inclusive employee culture.

The candidate must be comfortable working with a wide range of departments with diverse needs, schedules, and protocols.

Job Duties

A complete job description will be provided to potential candidates.

General

Manage, coordinate, and implement all human resources functions for the Club. Maintain consistency and fairness across all departments.

Consult with the General Manager in a timely manner, regarding any staffing conflicts, issues, vacancies, or disciplinary actions, while adhering to laws and regulations.

Keep current with and educated on industry standards and regulations through continuing education and involvement with professional associations.

Recruitment

Streamline Club-wide recruitment protocols including job postings, interviewing, and onboarding.

Guide and aid operations managers with recruitment per approved departmental protocols. Recruit key staff positions as needed.

Work with operations managers to develop orientation and training programs.

Maintain library of all human resources materials including forms, training materials by department, job descriptions and job postings.

Develop retention strategies including creative ways to keep our best employees year-round.

Employee Relations

Observe and learn the operations Club-wide to understand the unique needs of each department.

Be visible and develop a rapport with all employees; remain an approachable resource for accurate and consistent information and support.

Assist department heads with employee evaluations, performance reviews, and promotions.

Facilitate mediation of employee disputes, performance improvement planning, disciplinary actions, and dismissals.

Implement an employee recognition program and coordinate staff appreciation events.

Develop and distribute staff newsletter.

Benefits Management

Assist the General Manager with the review and updating of the Employee Handbook, including a comprehensive review of benefits, policies, and procedures.

Perform annual evaluation of policies and procedures, compensation program, and benefit offerings and provide recommendations as necessary to improve efficiencies, adhere to budget requirements, and keep in line with industry trends.

Manage all employee benefits; health insurance, life insurance, disability insurance, pension plan and supplemental benefits.

Engage and educate staff on offerings; manage the open enrollment period; maintain detailed records.

Manage and track employee paid time-off benefits, ensuring staff adheres to OCC policies.

Perform monthly audits to ensure employees receive available benefits when eligibility standards are met.

Payroll and Budgeting

Assist department heads with payroll budget development, tracking and management.

Oversee biweekly payroll working with department heads to ensure employee timesheets are accurate prior to processing.

Perform monthly evaluations of payroll, regulatory compliance, workers' compensation, and benefits administration.

HR Operations

Maintain employee records. Update and manage job descriptions, remaining compliant with FLSA and DOL requirements.

Understand and maintain compliance with local, state, and federal employment and child labor laws. Ensure compliance with OSHA, ACA, unemployment laws, and workers' compensation.

Maintain all departmental bulletin boards.

Develop and manage the Club's emergency and safety protocols including but not limited to the Emergency Action Plan, Safety Program, Hazard Communications Program, and SDS Library.

Lead educational meetings and staff training, as necessary.

Develop and oversee employee injury protocols, maintain OSHA logs and report as required by law.

Candidate Experience Requirements

Bachelor's degree at an accredited university in human resources management or related field.

Minimum five years of experience as a lead human resources manager or in a senior management role.

Membership and Certification in a human resources management association (SHRM preferred).

Experience in a country club or hospitality setting preferred.

Spanish speaking a plus.

Salary

Competitive compensation package commensurate with qualifications and experience.

OCC Benefits

Omaha Country Club offers health insurance (OCC / employee shared expense), basic life insurance, short-term disability, pension plan with OCC contribution, paid time-off, holiday pay, golfing privileges, Golf Shop discount, limited meals, and expenses paid for continuing education dues and conference attendance.

In addition, a flexible spending account, dental insurance, vision insurance, and various supplemental insurance offerings are available at minimal employee expense.

All benefits coincide with the Employee Handbook and are subject to change.

To Apply

We are looking for the right candidate to join the OCC team. This position will remain open until filled.

If you are interested in being a part of the OCC team, please complete the application process and upload your compelling cover letter, resume, and salary requirements.