Account Technician

Posting DetailsWorking Title Account TechnicianPosition Number 00217ADepartment FINANCE OFFICELocation Norfolk, VAType of Position ClassifiedType of Job Full TimeEEO Category C TechniciansJob DescriptionReviews, audits, analyses and accurately posts payments received by mail or in person.

Processes locked bank bags and verifies cash for deposit. Audits and completes account analysis for assigned accounts and prepare adjustments or post refund.

Provides accurate information on account balances and university procedures to students / parents via the counter / telephone.

Post return checks, audit cash reports and assist in preparing the daily bank deposit.Type of RecruitmentKnowledge, skills and abilitiesWorking knowledge of basic bookkeeping / accounting principles and practices.

Working knowledge of office procedures and equipment. Skill in the use of a personal computers and Microsoft Office Suite especially Excel.

Demonstrated ability to perform detailed work with numerical data and to make arithmetical calculations rapidly and accurately in a high-volume environment.

Demonstrated ability to prepare routine financial reports and statements. Demonstrated ability to verify fiscal documents for accuracy and completion;

communicate effectively, both verbally and in writing.Demonstrated ability to effectively communicate accounting information, policies, and / or procedures in a manner easily understood by the customer.

Demonstrated ability to work with detailed information on a continual basis; and meet deadlines. Demonstrated ability to research and resolve inquiries.

Special licenses, registration or certificationNoneEducation or trainingNone.Level and type of experienceWorking experience involving clerical accounting, accounts receivables, reconciliation, and / or resolving customer inquiries or complaints concerning accounts.

Some experience related to handling large volumes of cash.Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification)Previous work experience in a higher education institution working with student accounts, collections or related duties.

Basic knowledge of FERPA and experience handling sensitive data related to students, faculty and staff.Basic knowledge of Ellucian / SunGard / Banner products and / or related computerized information systems used in financial and / or accounting applications.

Conditions of EmploymentThis is an open until filled recruitment. This recruitment may close after the five-day required posting period when a suitable pool of applicants has been generated.

Annual Salary / Hourly Rate Salary non-negotiable $ - 35,000Posting Detail InformationJob Requisition Number S02612Job Open To General PublicOpen Date 04 / 15 / 2023Close DateOpen Until Filled YesSpecial Instructions SummaryN / ACriminal Background Check The final candidate is required to complete a criminal history check.

College Home PageDepartment Home PageEquity StatementIt is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information.

Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.Reasonable Accommodation RequestIf you are an individual with a disability and require reasonable accommodation, please contact the Office of Institutional Equity & Diversity at (757) 683-3141.

Alternative Hiring ProcessIn support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process.

To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services ( DARS ), or the Department for the Blind & Vision Impaired ( DBVI ).

Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter.To request an AHP Letter, use this link : or call DARS at 800-552-5019, or DBVI at 800-622-2155.

Pay Transparency Nondiscrimination ProvisionThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or consistent with contractor’s legal duty to furnish information.

Supplemental QuestionsRequired fields are indicated with an asterisk (*).Applicant DocumentsRequired DocumentsResumeCover Letter / Letter of ApplicationRecommendation / Reference Letter 1Recommendation / Reference Letter 2Optional DocumentsYellow Layoff FormBlue Layoff CardAHP Letter