Hospice Business Development Account Executive

Job Description

Job Description

Hospice Business Development Account Executive

Trellis Supportive Care is North Carolina’s first free-standing not-for-profit hospice organization, serving patients and families in the Piedmont / Triad since 1979.

Founded by a group of compassionate visionaries and community leaders, Trellis Supportive Care has remained a pacesetter in the region, state, and in the nation.

Trellis Supportive Care has expanded over the decades to meet the growing supportive needs of our patients. Our service area encompasses thirteen counties in the Piedmont / Triad, and we operate from four offices and the Kate B.

Reynolds Hospice Home. We have made it our mission to provide compassionate care for individuals living with a life-limiting illness and their families, through quality medical, emotional, spiritual, and social support wherever care is needed.

Our staff has grown from a dozen individuals to over 350 specially trained professionals who work as a team to help patients live fully and comfortably, with hope even during life’s most challenging time.

We provide services in a 13-county area. We are seeking a knowledgeable, hard-working, energetic, results-driven Account Executive to generate business from territory-based referral sources with a specific focus in Forsyth, Stokes and Surry Counties.

RESPONSIBILITIES :

• Commit to the understanding and promotion of the hospice benefit to professional and community referral sources throughout service area.
• Develop and maintain professional relationships with physicians, organizations, long term care facilities.
• Provide excellent customer service to assigned accounts that result in increased referrals; Willing to travel and make 10 visits within the medical community per day.
• Perform ongoing market analysis of assigned territory and referral trends and identify, develop, and implement market strategies to maximize productivity and increase patient census.
• Maintain daily documentation in Customer Relationship Management system, including daily and weekly call schedules, tracking all appointments and activities.
• Work to meet monthly referral and admission goals; promote the growth of the agency with positive public relations and excellent customer service skills;

work collaboratively with internal team comprised of clinical and administrative members to ensure community satisfaction with services.

• Develop, implement, and submit quarterly market and growth plans and daily & weekly referral call plan (face to face, electronic) that follows the quarterly market plan and goals.
• Develop and implement appropriate pre-call and post-call plan for each sales call / contact made.
• Create relationship-building opportunities, meetings, and events with referral sources.
• Identify and support community engagement by representing the agency in community activities and informational visits; educate the community about services offered through in person presentations.
• Assist as needed in the planning for educational programs working in conjunction with education department and community facility administrators.
• Maintains knowledge of Medicare and State specific hospice care regulations.

Qualifications :

• Successful candidates will be goal-oriented, highly competitive individuals with a proven track records of sales success in a health care field and the ability to build strong relationships
• Bachelor’s degree or commensurate work experience in marketing, business or health related science (nursing) required.
• Minimum of three years health care or related industry sales experience required. Experience working in a highly competitive market with a proven track record of sales success in a health care field.
• Excellent sales, networking, interpersonal and organizational skills.
• Ability to present and educate various audiences on hospice services and appropriately represent service capabilities to the targeted referral sources.
• Ability to travel in assigned territory.
• For information about this and other positions contact Charlotte Akers, Talent Acquisition Manager with Trellis Supportive Care*

Trellis Supportive Care provides an incredible comprehensive benefits package

• Full vaccination for COVID-19 & annual flu vaccination are conditions of employment unless an employee qualifies for a medical or religious exemption*
• Employment decisions shall be made without regard to race, color, religion, sex (including pregnancy, gender, gender identity, and sexual orientation), genetic information, national origin, age, disability or veteran status, or any other status protected by federal, state, or local law*
11 days ago