Customer Success Team Manager
A company is looking for a Manager of the Customer Success Team.Key ResponsibilitiesManage a team focused on clinician relationships, content strategy, and client supportDevelop and manage KPIs related to customer success and clinician satisfactionOversee daily operations and maintain reports on customer engagement and satisfactionRequired Qualifications4+ years of experience in customer success or a related field, preferably in healthcare or technologyProven track record of managing customer relationships with a focus on satisfaction and retentionExperience in recruiting, hiring, and building teams in healthcare or tech-related fieldsStrong background in healthcare with the ability to understand clinical and scientific contentExperience in developing and delivering comprehensive training and onboarding programs
Lead Customer Success Manager
A company is looking for a Lead Customer Success Manager to join their enterprise team. ...
Customer Success Manager Senior Analyst
Do you love working with customers to achieve their business outcomes? Would you love to build expertise around the leading, next generation cloud services? With the aid of best-in-class sales processes, techniques, and technologies, you will be empowered to shape customer relationships for a strate...
Senior Enterprise Customer Success Manager
Enterprise Customer Success Manager to manage post-onboarding activities for mid-market and enterprise customers. ...
Customer Success Manager- eCommerce, Dealer Portal
Customer Success Manager- eCommerce, Dealer Portal. As a subject matter expert, the Portal, eCommerce, D2C SME will be the interface between the Key Partner & internal team in this client-facing role. The goal will be to understand Key Partner needs, assess operational feasibilities & work w...
Senior Business Manager Customer Success Design
A company is looking for a Senior Business Manager, Customer Success Design to lead strategic and operational excellence within the Customer Success Design team. ...
Customer Success Manager
The Customer Success Manager is responsible to work closely with our cloud customer base to ensure high customer satisfaction & enable product adoption, to both preserve customer’s reoccurring revenue, & create loyal promoters driving additional business. Serving as strong customer advocate,...
Customer Success Manager
As a Customer Success Manager, reporting to our VP of Customer Success, you will be a partner to our customers, enabling them to achieve their objectives and maximize value from their investment. Customer Success Manager, Business Consultant, Project Manager or similar role. Acting as the primary co...
Senior Customer Success Manager
As the Senior Customer Success Manager (CSM), you will report to the Manager, Customer Success, and will be responsible for driving product adoption, retention, and growth by delivering high levels of business value, and cultivating deep customer relationships. You will develop and execute strategic...
Customer Support and Success Manager
About the role As a Support Manager at Wattch, you will serve as an integral connection point between Wattch and our customers. On a given day, you may… Provide product and account support via phone, email, and text message Collaborate cross-functionally to gain context for specific projects M...
Manager of Customer Success
In this role, you will oversee the activities which include mentoring, leading, and staffing this growing group of accomplished Customer Success Managers and Technical Account Managers, here at JFrog known as Technical Success Managers. Mentor team leaders and team members with regards to the custom...