Move Coordinator

About JLL

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We're JLL, a professional services and investment management firm specializing in real estate. As a Fortune 500 company, we assist real estate owners, occupiers, and investors in achieving their business ambitions.

With nearly 300 corporate offices across 80 countries and a team of more than 86,000 individuals, we offer a dynamic professional environment.

If you're looking to advance your career, JLL is the perfect professional home. Here, you'll have the opportunity to innovate with the world's leading businesses, apply your expertise to landmark projects, and engage in transformative real estate initiatives.

You'll also build lasting professional connections and be inspired by industry leaders. We're focused on opportunity and want to help you maximize yours.

Achieve your ambitions join us at JLL!

What this job involves

The Move Coordinator is responsible for managing the move processes, ensuring customer satisfaction, facilitating move communication, and reconciling costs associated with all move-related activities.

Responsibilities include but are not limited to the coordination and execution of small and large office moves and changes.

Customer Experience

• Manage all new hire onboarding information by reaching out to admins / managers.
• Meet with admins and team managers to discuss logistics and details of their moves.
• Update move matrix, fill in customer information, and technical requirements.
• Assess cubicle condition, order missing parts, and implement ergonomic changes.
• Compile and review move lists for potential issues.
• Review furniture layout and determine locations for files and storage.
• Deliver boxes, move labels, post pin-ups, and provide move instructions.
• Determine mobile locations and prepare furniture for drop-in stations.
• Act as a liaison between teams and move vendors, communicating any last-minute updates.

Move Activities

• Schedule movers and alert security, providing all names for badging.
• Schedule disconnects and reconnects of computers, servers, printers, and phones.
• Manage check-outs and check-ins, ensuring all clients are in their designated locations.
• Be on-site for all vendors and customers during moves.

Post Move Follow Up

• Provide welcome communications with information on the new location and site services.
• Troubleshoot any lost or misplaced items.
• Review completed moves and make adjustments with vendors.
• Coordinate vendors for the installation of power / data as required.
• Submit service tickets for space cleaning, and ensure keys and chairs are at desks.

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