Digital Employee Experience Analyst Intern

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose.

If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

What you will be doing

At Cencora, we believe that our team members are our greatest asset, and we are committed to providing them with a world-class digital employee experience.

We understand that engaged and empowered employees drive business success, and we are dedicated to creating a dynamic and inclusive workplace where every team member can thrive.

Position Overview :

We are seeking a motivated and detail-oriented intern to join our Digital Employee Experience team and support the broader Communications organization.

As a Digital Employee Experience Analyst Intern, you will have the opportunity to work on exciting projects that enhance the way our employees engage with our digital tools, platforms, and resources.

This role offers exposure to various aspects of employee communications, digital technology, and data analysis.

Key Responsibilities :

Digital Engagement Analysis :

• Assist in monitoring and analyzing digital engagement metrics across various employee communication channels, including intranet, email, and collaboration platforms.
• Identify trends, patterns, and opportunities for improving the digital employee experience based on data-driven insights.

Requirements and Road mapping :

• Responsible for collecting, documenting, and confirming business requirements and functional specifications.
• Works in close collaboration with business partners and developers to ensure consistent understanding of business processes and requirements.
• Creates and manages work items (Epics, Themes, and stories) derived from detailed requirements in project Jira repository.
• Investigates and documents issues and detailed requirements.
• Frequently interacts with staff including IT, business stakeholders, vendors, consultants, and other contractors to deliver documentation or facilitate discussions that clarify project needs or direction.

Content Development / Mapping :

• Collaborate with the Communications team to create engaging and informative digital content for internal audiences.
• Assist in mapping content from legacy platforms to Digital Employee Experience platform.
• Contribute to the development of multimedia content, including videos, infographics, and interactive materials.

User Experience (UX) Evaluation :

• Participate in user testing and feedback sessions to assess the usability and effectiveness of digital tools and applications used by employees.
• Provide recommendations for improving user interfaces and overall user experience.

Data Management :

• Assist with oversight and maintenance related to employee communications and engagement metrics.
• Assist in data collection, validation, and reporting to support decision-making processes.

Research and Discovery :

Conduct research on industry best practices and emerging trends in digital employee experience.

What your background should look like

Qualifications :

• Currently pursuing a Bachelor's in Communications, Marketing, Business, Information Systems, or a related field.
• Must not require sponsorship to work in the US now or in the future
• Strong analytical skills with a keen attention to detail.
• Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.
• Knowledge or experience working in a team agile construct.
• Excellent written and verbal communication skills.
• Enthusiasm for digital technology and its impact on the workplace.
• Ability to work both independently and collaboratively in a dynamic environment.
• Basic understanding of data analytics and visualization tools is a plus.

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day.

In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness.

This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.

To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.