Aquatics Manager

Job Description

Job Description

ATD Aquatic Manager :

• 30-40 hours per week in school
• Subject to change based on school's need
• Maintain an AT-MWSI Certification
• At least 1 shift teaching swim lessons per week, but no more than 3 permanent shifts
• Coordinate and manage pool operations - implementing local State / County Health Department standards (1.1.1 Minor Incident-Aquatic Response) guidelines
• Clear and constant communication between GM and MIT
• School Culture
• Uphold Aqua-Tots Swim Schools Core Values
• Develop, mentor, and identify future leaders in the next generation of excellent swim instructors for Aqua-Tots
• Follow and implement Aqua-Tots Swim Schools customer service guidelines to ensure an exceptional customer experience for every customer
• Communicate effectively with potential and existing customers
• Build relationships with families, know their names and their children's names
• Use the customer-focused principle in each customer interaction
• Administrative Tasks
• 1 hour per week participating in ATD AM call
• Verify time clock with scheduled shifts in WIW prior to payroll
• 2-4 hours per week for administrative tasks
• Keeping training forms up to date and completed in a timely manner.
• Ensuring WSI Schedule is updated and reflects correctly each week.
• Student Reports pulled by specified due dates give by MIT
• Stuck students
• Aged Out Students
• Weekly WSI assessments completed and turned into MIT
• Weekly school update email sent to MIT at the end of each week
• Includes : WSI hired, in training, completed training, quality concerns etc.
• Responsible for hiring, training, assessing, coaching and performance of aquatic staff
• Responsible for completing training verification form on all new AT-WSI
• Create, maintain, and review instructor schedules
• Oversee substitute instructors and resolve scheduling conflicts
• Anticipate staffing needs
• Address aquatic customer concerns, providing a win / win outcome
• Respond to parents within 24 hours of any reported instructor performance concern
• Report unresolved aquatic complaints to General Manager / MIT
• Aquatic Training / Pool Operations
• Minimum of 1-2 hours conducting assessments and 5-10 hours per week training and conducting instructor assessments. Time based on demand
• Training can be, but not limited to, co-teaching and IWSE.
• Complete WSI assessments & co-teaching based on assessment schedule and AT-WSI needs
• Ensure that all AT-MWSI meet certification requirements
• Keep up and utilize all curriculum related information from HQ
• Ensure quality of Aqua-Tots curriculum
• Ensure quality and progression of lessons
• Schedule monthly in-services and choose the in-service topic for the month
• Conduct two safety in-services per year following HQ guidelines

AM Weekly Schedule :

• AM is expected to work at least every other Saturday
• AM must be able to close at least one day per week and open one day per week (will shift based on school's demand)
• Time off in peak season is limited. All time off requests must be put in 2 weeks in advance. Time off is not guaranteed depending on the needs of the swim school.
• During Summer a minimum of 1 Manager On Duty shift per week

Daily Duties

• Supervise and support aquatic staff
• Oversee all swim instructor schedules, subbing when needed if no instructor is available to cover
• Follow and complete (1.1.1 Opening and Closing the Pool) checklist
• Manage swim instructor performance issues and instructor specific concerns
• Host pre-shift and post-shift meetings
• Coordinate and manage pool operations- implementing local State / County HD standards, including, but not limited to vacuuming, backwashing, and chemical balancing
• Monitor deck supervisors

Weekly Duties

• Aquatic scheduling / adjustments
• Meeting with OM / GM
• Monitor aquatic staff 90% attendance policy
• Develop plan for stuck students and implement changes
• Take water sample to local pool store
• Participate in ATD AM calls
• Weekly update sent to MIT
• Conduct and submit AT-WSI Assessments and Safety Assessments based on guidelines given

Monthly Duties

• Schedule training and instructor recruitment
• Lead monthly aquatic in-service meetings
7 days ago