General Manager

Janie and Jack is looking for an inspired General Manager to lead the store team! We know our General Managers are a big part of our success;

they are passionate about creating and delivering an unrivaled customer-centric experience for their customers. Devoted to owning the business as if it were their own, General Managers build outstanding teams to meet / exceed financial and business goals.

They are champions of the business and lead confidently to drive exceptional results.

What you will do :

• Responsible for overall store performance and KPI’s.
• A result driven role model for the team in sales generation and leads with exceptional customer focus, monitoring and coaching staff to continually improve selling opportunities and build genuine customer relationships.
• Creates and implements visual and merchandising strategies to increase sales; understands floor capacity and store layout.
• Utilizes tools and resources to enhance the customer experience.
• Thrives in change and uncertainty and generates ideas to evolve and grow the business.
• Motivates and inspires the team to achieve / exceed hourly, daily, weekly business goals through in-store and omni selling, using strong business acumen skills.
• Accountable for self and consistently holds others accountable.
• Operationally strong and resourceful.
• Builds a dynamic team by networking, recruiting, and anticipating future needs based on business objectives.
• Creates and maintains a positive and productive work environment that fosters diversity, inclusivity, teamwork, creativity, and a passion for the brand.
• Responsible for identifying and assessing training needs, creating tailored training plans, and implementing various training methods to enhance employees’ skills and performance.
• Other duties as assigned.

What You’ll Bring :

• 4+ years management experience in specialty retail and / or multi-unit retail business (preferred).
• Experienced leadership with demonstrated experience in meeting / exceeding sales and profits.
• Proven ability to identify top talent, build a team, and train / develop / retain people.
• Experience creating merchandising strategies and implementing visual changes to achieve business results.
• Outstanding communication and critical thinking skills.
• Ability to work in a fast-paced, dynamic company.
• Acts with authenticity, sincerity, and transparency.
• Available when needed, including nights, weekends, and holidays in addition to our peak business periods such as the holiday season.
• Ability to constantly bend, open, lift, carry and move merchandise and fixtures up to 40 pounds as needed.
• Be at least 18 years old.

Why You’ll Love Working with Us :

• The Product so good, and you’re able to use your employee discount on all of it!
• The People ask anyone who works here we have incredible people on our team!
• The Experience you’ll enjoy a rewarding career at a respected global children’s brand!
• The Benefits a generous employee discount that you can use on all in-store merchandise!
• Competitive Paid Time Off plan*
• Extensive 401(k) plan with company matching*
• Medical, dental, vision and life insurance*
• Employee Assistance Program with resources like financial and legal assistance, emotional work / life counseling, health, and wellness resources.
• Tuition reimbursement.
• FUN work environment.
30+ days ago